Maitre D/ Sommelier
(Sommelier and Chef Jobs:
Restaurants)
Full Time
Calgary,
Alberta
PRIMARY DUTIES & RESPONSIBILITIES
- Achieving the highest service standards and exceeding a high guest expectation daily
- In conjunction with the FOH/BOH management teams, accomplish human resources objectives by recruiting, selecting, orienting, assigning scheduling, and reviewing
- Effectively enforce company policies and procedures
- Achieve operational objectives of all outlets by preparing and completing action plans, implementing productivity, quality and standards of service
- Work closely with the Events and Private Dining to ensure successful day to day operations of private dining events
- Resolve associate and/or guest conflict through service recovery and implement change when necessary
- Liaise with the BOH Management Team to control costs by reviewing portion control and quantities of preparation, minimizing waste
- Estimate food and beverage consumption and place orders with suppliers
- Maintain budget and employee records
- Prepare payroll and monitor records
- Avoid legal challenges by following all company and government legislations
- Arrange for maintenance and repair of malfunctioned equipment
- Develop employees by ensuring regular one-on-ones, training and development, coaching and performance evaluation
- Create an engaging and energetic environment where all associates work as a team
- Generate growth and restaurant sales through marketing initiatives
- Regularly conduct P&L reviews to analyze financial metrics
Qualifications
- A minimum of 5 years Management experience within the hospitality industry
- Level 4 Sommelier
- Experience in a similar environment
- Self starter, flexible, and able to work independently
- Ability to multi-task, and change priorities constantly as needed in a fast paced environment
- Ability to conduct written and verbal performance reviews
- Strong business acumen
- Must possess excellent verbal and written communication skills
- Exceptional organizational skills
- Post-secondary Degree/Diploma in Hospitality Management, Food and Beverage Management and/or equivalent an asset
- Competitive wage plus gratuities
Competitive Wage Plus Gratuities
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