Service Manager at Terrafina
(Sommelier and Chef Jobs:
Restaurants)
Full Time
Oliver,
British Columbia
We are looking for an individual passionate about food & beverage to join our Service Management team at Terrafina at Hester Creek in Oliver.
The successful candidate will work directly with General Manager Wes Hunter and Owner Audrey Surrao on establishing and maintaining the high standards that both RauDZ Regional Table and micro bar • bites are known for with a special focus on guest service standards, staff training and staff development.
Responsibilities include but are not limited to:
Atmosphere: Manage the guest experience to the highest possible standard. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. 
This will include the upkeep and enforcement of daily cleaning schedules.
· Staff Training and Development: support service team on the floor during service and help increase average check. Consistent feedback during service to develop and train them to be the best service team in the Valley.
· Administration: Daily light administrative duties such as sign out sheet entry into Excel, shared responsibility for the maintenance and upkeep of POS system including menu programming, and the entering of invoices. Creating weekly staffing schedules.
· Beverage: Shared responsibility for the ordering of alcoholic and non-alcoholic beverages according to par. Month end inventory counts.
· Safety: Ensure a safe working and guest environment to reduce the risk of injury and accidents. Create a safety policy and procedure manual and ensure all staff are up to date on these procedures.
EXPERIENCE
· Experience working at a supervisor or leadership level in a fast paced dining establishment or resort.
· Wine knowledge of the Okanagan Valley wine region an asset plus a understanding of the global wine industry. Knowledge of cocktails, spirits and beer as well as an understandING of food and wine pairings
· MS Word, Excel, POS
How To Apply
Please send a cover letter and resume to
[email protected]