Job Status: Filled
Tasting Room Supervisor
(Wine Jobs:
Management & Administration)
Full Time
Kamloops (Monte Creek),
British Columbia
Monte Creek Ranch is a new and exciting winery being constructed in the Thompson Okanagan. Monte Creek Ranch is looking for a energenic and positive individual to be our Tasting Room Supervisor.
Role Summary
- Provide a best in class experence to guests
- Manage tasting room staff including hiring, scheduling, training and supervision
- Ordering and stocking of merchandise and supplies
Responsiblities
- Ensures all customer service standards and objectives are maintained
- Ensures total customer satisfaction and outstanding customer service is provided to every customer
- Training and coaching tasting room staff
- Ensures merchandising standards are maintained
- Conducts weekly & month end inventory counts of wine and merchandise, and reconciles numbers to produce accurate inventory reports
- Handles customer issues when they arise, and communicate issue to the General Manager
Reporting Relationships
Reports to: General Manager
Direct Reposrts: Tasting Room Staff
Working Conditions
- 40 hours a week must be able to work weekends
- Regular reporting to General Manager relating to plans, results, and strategies
- Prolonged standing/walking is required
- Must be able to lift up to 40lb
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