Winery Hospitality & Operations Manager (Wine Jobs: Management & Administration)

Full Time

  Lundy Manor Wine Cellars

  Niagara Falls, Ontario

Lundy Manor Wine Cellars is a new estate winery located in Niagara Falls, Ontario with a focus on premium VQA wines.  

We are currently seeking a talented individual for the primary leadership role of Hospitality & Operations Manager.  This role offers a unique opportunity to establish the winery retail store as Lundy Manor is set to open in the near future. 

The ideal candidate will be a detail oriented self starter who has vision and the capacity to follow through on execution. 

Responsibilities include, but are not limited to:

  •  Establishing and executing the daily operations of the winery retail store and tasting bar
  •  Developing a service standard to provide exemplary customer service
  •  Hiring, training, and managing retail staff as required
  • Managing customer relationships and responding to customer inquiries 
  • Administrative tasks such as scheduling, managing a budget, and regulatory reports
  • Developing and executing a sales and marketing strategy
  • Creating and executing an event portfolio 
  • Researching and establishing tourism partnerships including wine tour programs
  • Ordering supplies / merchandise, and maintaining vendor relationships

Qualifications:

  • Minimum of 5 years experience in a winery management position or related field
  • Knowledge and understanding of winery regulations and regulatory reporting
  • Formal education in hospitality, wine, sales and marketing, or related field
  • Excellent organization, time-management, communication, and leadership skills
  • Must be available to work evenings and weekends as required

How To Apply

Candidates should send their cover letter and resume by email to cellardoor@lundymanor.ca

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