Bilingual Customer Service Specialist (Wine Jobs: Management & Administration)

  Scott Labs Canada (http://www.scottlabsltd.com)

  Niagara on the Lake, Ontario

 

Bilingual Customer Service Specialist

 

Want to join a reputable family owned and a family oriented company?  Are you fluent in French?  Well, we may have the career opportunity you have been looking for. 

Scott Labs Canada, the market leader in the supply of goods to Canadian wineries, is a family owned business that has been supporting Canada’s beverage industry since 1969.  With a customer base ranging from Newfoundland to British Columbia, from wineries to distilleries, Scott Labs has positioned itself as a trusted source of products and technical support to Canada’s beverage producers.

As a bilingual customer service specialist based out of our Niagara on the Lake office, you will have the opportunity to engage with our customers on a daily basis, performing numerous tasks to ensure that we exceed their expectations.

 

Job Responsibilities:

-         Front line support for our customer base

-         Order processing for fermentation, cellar & filtration supplies

-         Work closely with internal colleagues (sales, finance, shipping) to ensure the efficient fulfillment of customer orders and answers to customer questions

-         Numerous administrative tasks that support your internal colleagues in delivering quality customer service.

-         Open to assume new responsibilities as opportunities arise

Qualifications:

-         MUST be fluently bilingual – both in conversation and in writing.

-         MUST bring a positive outlook to their job duties on a daily basis.

-         MUST be looking for a long-term career opportunity.

-         SHOULD have experience, and a comfort with technology (word, excel, corporate computer systems)

-         Industry experience in the wine industry NOT NECESSARY. (learning about wine & beer is the fun part)

-         MUST demonstrate strong organizational skills.

 

 

 

 

 

 

 

 

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Compensation:

-         Salary, RRSP contribution, Corporate Bonus Program, Benefits Package

How To Apply

If interested, please forward your resume to Steve Clattenburg
( [email protected] ) no later than Friday February 10th

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