Tasting Room Associate (Wine Jobs: Wine Retail & Sommelier)

We are looking for energetic individuals who love interacting with people. We like to share our wines with our visitors with warmth, passion and a lack of pretension in a welcoming, informal environment. Although we are informal, providing professional top-notch customer service is key in our busy tasting room that is open 7 days a week.

Why work for Moon Curser Vineyards?

Moon Curser Vineyards is a small, family-owned and operated winery located on the Osoyoos East Bench at the southernmost tip of British Columbia’s Okanagan Valley. We are known for producing premium wines from grape varieties not commonly found elsewhere in British Columbia such as Tannat and Touriga Nacional.

Moon Curser was named Best Performing Small Winery in Canada at the prestigious WineAlign National Wine Awards of Canada in 2019, and ranked in the Top 10 Small Wineries in Canada and Top 25 Wineries in Canada lists at the WineAlign National Wine Awards of Canada in 2023. This level of recognition continues to bring many new customers to our tasting room. We pride ourselves on making delicious wines, providing excellent wine tasting experiences to our customers, and also creating a professional, flexible and welcoming work environment for our employees.

Position Responsibilities/Duties:

• Warmly greeting guests and providing them with an exceptional, memorable tasting experience tailored to the guest’s knowledge level
• Educating visitors on our award-winning wines, wine club, events and winery
• Handling transactions of wine and retail items and cash reconciliation at the start and end of each day
• Answering incoming phone calls and responding to inquiries; booking reservations in our online system Tock
• Representing the winery at periodic on-site and off-site events\Stocking shelves and tasting bar
• Keeping indoor and outdoor working areas clean, secure, organized and clutter free
• Maintaining the cleanliness of hospitality areas including the tasting room, restroom and walking areas
• Assisting with preparing and shipping orders or other tasks around the winery as required

Preferred Qualifications:

• Prior experience in hospitality, retail, sales or the wine industry
• Ability to work days, weekends/holidays and occasional evenings. A flexible schedule is an asset.
• FoodSafe Level 1 Certificate

Required Qualifications:

• Knowledge of wine or a keen interest in wine
• Excellent customer service skills
• Excellent communication and multi-tasking skills
• Ability to work in a team and independently
• Comfort with computers (for our basic point of sale and reservation software)
• Serving it Right Certificate (can be completed upon being hired)
• At least 19 years of age
• Must be able to meet physical requirements of the job, including but not limited to: Lifting up to 50lbs, while navigating stairs or equipment. Standing for extended periods of time