Hospitality Manager
(Wine Jobs:
Management & Administration)
Full Time
PENTICTON,
British Columbia
ENCORE Vineyards Ltd., a progressive Okanagan-based company, is home to TIME Winery, McWatters Collection, and Evolve Cellars, providing a host of wines and hospitality service. ENCORE Vineyards Ltd., has just purchased the former PenMar Theatre Complex (361 Martin Street, Penticton) and is transforming it into an urban winery, the first in the South Okanagan.
ENCORE is seeking a Hospitality Manager who will be responsible for developing and executing the winery hospitality plans for TIME Winery, McWatters Collection, and Evolve Cellars. The Hospitality Manager will be responsible for managing all direct sales from the wineries and oversee tour programs, hospitality programs, food service (two restaurants), wine clubs and special events; including our onsite 75 seat theatre, for all ENCORE properties.
Position Requirements include:
· Diploma or degree in Hospitality, Food Services, Restaurant Management, Retail Management or equivalent experience.
· A minimum 3 years winery, restaurant or retail experience
· Must be a team player and possess “can do” leadership attitude
· Must be highly motivated, self starter and willing to take direction from management
· Previous managerial experience in hiring, training, supervising and scheduling employees
· Proven track record of creating exceptional guest service experiences
· Proven ability to communicate effectively both orally and in writing
· Commitment to excellence and high standards
· Ability to communicate with customers through social media
· Ability to develop, implement, motivate the team to achieve sales goals
· Must be able to work weekends, some evenings and some holidays
· Must possess a passion of wine and the wine making process
· Must be detail oriented with excellent organizational skills
· Must have strong computer skills (Microsoft office)
· Must be able to conduct basic accounting functions
· Must be able to lift 50 lbs repeatedly