Regional Operations Manager - Cascadia Liquor (Wine Jobs: Wine Retail & Sommelier)

Full Time

  The Truffles Group (http://www.trufflesgroup.com/)

  Victoria, British Columbia

Do you strive to provide an exceptional guest experience

and continually push the boundaries of innovation?

 Join a team of industry-leading hospitality professionals

Cascadia Liquor is a full-service group of Vancouver Island-based liquor stores, dedicated to elevating the liquor retail experience by delivering outstanding service, a surprising product range with a focus on local, organic and hard-to-find products from the Pacific Northwest and from around the world, all at everyday best value pricing.

 With six locations across Vancouver Island, Cascadia is committed to respecting its people, partners and planet through an in-store charitable fundraising program, a sustainability program and has been recognized at the highest level through the Vancouver Island Green Business Certification Program. 

Responsibilities 

Leading all six Cascadia locations, the Regional Operations Manager (ROM) reports to the Chief Executive Officer and oversees all regional management operations. Focused on building a strong culture of excellence, this key management position works to ensure exceptional guest experiences, and supports management in continuing to focus on productivity and profitability, while enhancing the brand through due diligence in complying with government regulations and policy management.

Based from our beautiful waterfront head office of parent company The Truffles Group, in downtown Victoria, this position will oversee and regularly visit our six locations across Vancouver Island. The ROM will be directly involved in the selection, supervision and support of the General Managers and the purchasing and product offerings in each location. This leadership role will work with the team to ensure strategic and operational goal-setting, and will support the growth and development of all management and team members to build sales, profitability and enhance service excellence.

Qualifications 

This position requires a solid combination of business management skills and industry related sales and hospitality leadership experience. Specifically, we are looking for candidates with at least five years of liquor store retail management experience at multiple locations; more than two years’ experience preferably at the regional or district level with oversight of multiple stores; and extensive experience in retail beverage products, guest engagement and premium facilities.

Qualified candidates will preferably bring a Bachelor’s degree in business administration or equivalent experience; and the ability and enthusiasm to travel throughout the region and parts of Vancouver Island.

This position would be suitable for an individual with experience as a Regional Operations Manager, Senior Manager, Area Manager, Director of Operations, or General Manager. 

About You

Do you bring sound leadership experience in beverage sales, and an unwavering passion for excellent beverage products and customer service experience? Do you have a strong background in procurement, negotiation, sourcing, pricing, margin and inventory management in our industry? Are senior managers drawn to you for your ability to lead and inspire others? If the answer to these questions is yes, then we may have found the perfect job for you!

What we offer 

  • A dynamic and progressive work environment focused on ethical and sustainable business practices
  • Cross-training and growth opportunities with Truffles Group partner businesses
  • Professional development opportunities
  • Extended health and dental
  • Staff discount privileges to Truffles Group partner businesses
  • Complimentary entry to community events
  • Paid volunteer days
  • Donation matching

How To Apply

How to apply

If you are interested in this opportunity, please forward resume and cover letter to [email protected]. We would like to thank all applicants, however only those who qualify for an interview will be contacted.

Applications will be accepted until the position has been filled.

The Truffles Group is a proud equal opportunity employer.

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