Retail Sales Associate
(Wine Jobs:
Wine Retail & Sommelier)
Part Time
Vineland,
Ontario
Situated on the lower slopes of the Niagara Escarpment, Tawse is a family-owned winery voted Canada’s winery of the year in 2010, 2011, 2012 and 2016. The inspiration for Moray Tawse’s winery came from his love of Burgundian Pinot Noir and Chardonnay. Using organic and biodynamic farming practices, he has since expanded his range to terroir-driven Riesling, Cabernet Franc and Merlot crafted by Paul Pender and Rene Van Ede.
We are seeking a motivated, positive and knowledgeable wine enthusiast to join our hospitality team. This individual must be determined in delivering exceptional customer service and guest experiences through sharing information about the expansive Tawse portfolio, viticulture and winemaking practices in a fast-paced environment.
The ideal candidate will exude positivity, be outgoing, thrive in a team environment and be punctual. Flexibility in scheduling (weekday, weekend, holidays and the occasional evening) is required. This is a part-time position and weekends (Saturday and Sunday) are mandatory.
Duties:
- Provide exceptional and memorable guest experiences for all customers
- Conduct structured tasting sessions and tours throughout the vineyards/facility
- Enthusiastically strive to meet daily sales targets
- Handle daily opening and closing procedures – including daily inventory and daily cleaning duties
- Assist with the promotion, delivery, set-up and tear-down of special onsite hospitality events
- Participate and represent the winery at offsite functions, when/if required
Requirements:
- Exemplary customer service skills with a proven track record in hospitality and sales
- Formal wine education is not a requirement, but preferred. Enthusiasm and desire to learn about all aspects of the craft is a must
- Comfortable with public speaking and a strong multi-tasker
- Able to lift 40 Ib cases of wine and stand for long periods of time and navigate stairs
- Above the age of 18 with access to personal transportation
- Must have Smart Serve Certification
Assets:
- Bilingualism
- Formal wine education at an accredited establishment
- Proficiency with Square, Mercury, and Microsoft Word/Excel