Restaurant Manager (Sommelier and Chef Jobs: Restaurants)

Full Time

  Hester Creek Estate Winery (

  Oliver, British Columbia

Hester Creek Estate Winery is one of the oldest estate vineyards in the Okanagan Valley boasting the award-winning Tuscan inspired Terrafina Restaurant and The Villa at Hester Creek, a 6-room bed and breakfast style full-service accommodation. Hester Creek Estate Winery is also home of one of the most beautiful wine shops in the Okanagan Valley including an 80-seat patio, 14 seat demonstration kitchen and multiple event spaces.

Terrafina at Hester Creek is looking for a Restaurant Manager to lead the daily operations of their front of the house program. Working closely with the Director of Hospitality and with the Restaurant Chef, the Restaurant Manager is accountable for the overall quality of the guest service experience, business operations as well as the work environment provided in restaurant.

Terrafina is an all-day Restaurant, and the successful candidate will need to have a wide range of expertise including managing flow of guest traffic, training staff, scheduling staff, as well as business operational skills.

To be successful in their application, the applicant must have or be able to:

·        Manage FOH staff through training and most importantly by setting examples both personally and professionally

·        Manage and maximize daily flow of traffic ensuring a high level of customer satisfaction

·        Exercise a balance between firm management and empathy in both staff and guest relations

·        Manage all costing and inventories on beverage service

·        See that safety, cleanliness and sanitation standards are of the highest level of excellence

·        Maintain a professional and cohesive team-oriented staff

·        Set excellent customer service and work standards all the while demonstrating an exemplary work ethic

·        Have aligned values – integrity, empathy, humility, optimism, inspiring

Administrative duties:

·        Hires, trains, disciplines employees in accordance with Hester Creek and provincial labor regulations

·        Ability to operate pertinent point of sale and payment systems

·        Process daily cash outs

·        Cultivates relationships with vendors and suppliers to ensure the highest quality ingredients

·        Assist in preparation and execution of budgets

·        Oversee food costing and inventories in conjunction with Director of Hospitality

·        Address and arrange all repair and maintenance issues they may arise

·        Manage time efficiently and effectively

·        Schedule staff accordingly depending on seasonality. Seeing that labor costs are kept in check

·        Have interpersonal skills to deal effectively with all contacts including front and back of house staff and customer relations


·        Post-secondary education or equivalent on the job training

·        Serving it right

·        Must be able to lift 25 lbs. and up to 50 lbs., bending, moving intermittently

·        Ability to work flexible hours including nights, weekends, and holidays

·        Possess a passion for the wine and food industry

·        Ability to stand for extended periods of time

·        Able to work under pressure

·        Ability to monitor physical inventory, including beverage, equipment, and other supplies, and generating purchase orders as needed

What Terrafina at Hester Creek offers:

·        Competitive wage and benefits package after completion of 3-month introductory period

·        Full-time year-round position

·        Potential for staff accommodation

·        Fun and positive working environment

·        A strong commitment to excellence and forward growth

·        Located on the beautiful Golden Mile Bench in Oliver British Columbia in the world-renowned Okanagan Valley

·        A dedicated and supportive management team

·        Wine incentives

·        Fun staff events

Email cover letter and resume to Roger Gillespie, Director of Operations, at [email protected]

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