Retail & Experience Associate (Wine Jobs: Wine Retail & Sommelier)

Part Time

  Thirty Bench Winemakers (http://www.thirtybench.com/)

  Beamsville, Ontario

#BeExtraordinary

At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day.

Who We Are

We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking.

We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience.

 

Thirty Bench Wine Makers is a Small Lot winery on the Niagara Escarpment's Beamsville Bench. As one of Niagara's first boutique wineries, we have been producing premium red and white wines from grapes grown exclusively in our own vineyards for over three decades.

We are seeking a Retail & Experience Associate to join our team at Thirty Bench Winemakers, starting between March and May!

Reporting into the Estate Manager, the Retail & Server Associate focuses on creating memorable guest experiences and is responsible for performing all selling (including Wine Club memberships) and retailing functions within the retail boutique, during guest experiences, and when providing Guest Relations functions/services.

We offer:

  • Competitive hourly rate plus the potential to earn gratuities!
  • Fifteen to Thirty hours a week! *
  • Employee gift card to be used on products, restaurant or experiences
  • Incentives based on wine clubs sold
  • Best in class wine, beer and whisky education program
  • Access to our Employees Assistance Program, Learning Library and Development Seminars

We are looking for a teammate with:

  • Demonstrated Guest/Customer service excellence focus
  • Postsecondary wine /spirits education an asset
  • Experience working with computer-based point of sale systems and handling cash an asset
  • Smart Serve Certification
  • Ability to recognize when guests and team members would benefit from support and assistance, contributing to others' initiatives without having to be asked
  • First Aid certification an asset

This teammate will be accountable for:

  • Achieves/exceeds assigned Wine Club membership targets
  • Maximizes revenues per guest transaction (including upselling) via a solid understanding of:
    • property wines / accessories / experiences / Wine Club membership benefits / events
    • all Estate Wine Group properties and Andrew Peller Limited Wine Shop locations
  • Facilitates guided tour and tasting experiences for property guests
  • Assists with processing guest sales (via POS system) and with Guest Relations bookings/reservations (via internal reservations systems) when required
  • Understands and adheres to retail inventory control procedures (receiving, ordering, promotions, stocking, experience writeoffs); participates in monthly retail inventory process
  • Follows safe work procedures/practices; reports any unsafe working conditions/hazards to assigned Manager on Duty
  • Responsible for ensuring the cleanliness and safety of the store product/tour route/experience locations at all times

 

We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted. In addition, per our "Internal Job Posting Policy"; internal candidates should be in their current position for one (1) year and their performance must be in good standing.

 

Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. 

How To Apply

To apply to this position, please visit our company website at https://andrewpeller.prevueaps.com/jobs/203709-56219.html

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