Tasting Room Manager (Wine Jobs: Management & Administration)

Full Time

  Monte Creek Winery (http://www.montecreekwinery.com)

  Kamloops, British Columbia

About Us:

Just a short drive outside Kamloops city limits, off Highway 1, the winery and vineyards, straddle the Thompson River making for a breathtaking view. Monte Creek Winery is producing world-class wines in the Thompson Valley and is a must-see tourist attraction.  The winery values are quality, innovation and sustainability. 

Role:

The successful candidate over sees all Tasting room staff and activities.  Seasonally, this role is much different as the bulk of visitation happens May – October.  In the peak season, the role is very much about hiring, training and managing a large team to ensure a high level of guest satisfaction. In the slower season, the role is more hands on in the Tasting room but affords you time for strategic planning.  All and all, this is a great opportunity for someone with an upbeat attitude, is a people person and believes in building a strong team to accomplish goals.

Responsibilities: 

·         In charge of recruiting and hiring all full time and seasonal Tasting room and Terrace Restaurant staff.  Approximately 4 full time and 20 seasonal

·         In charge of continuous training and development of new and existing staff to ensure best in class customer service and excellent employee satisfaction

·         Assistance with employee oversight and performance management

·         Work with marketing manager to ensure marketing materials are on brand, effective and continuously up to date.  This includes everything from rack cards, tasting menus, price cards, accolades, promotional and sign up materials

·         Responsible for month end inventory and P&L analysis

·         Work with Wine Club manager to ensure Wine Club members are acknowledged and catered to onsite

·         Assist in efforts to market and drive traffic to the winery

·         Recruit and execute all winery events.  This includes handling inquires and doing out reach for weddings, corporate events, private parties and other infrequent musical or theatre events

·         Oversee all food and beverage service standards, food quality and the presentation of menus and brochures to ensure guest satisfaction

·         Work closely with our catering company to ensure all product is of the highest quality and that we have excellent communication flow to guests

·         You will be responsible for generating fun and profitable events at the winery

·         In charge of sponsorship and community relations

·         Contribute to building new events that celebrate local like-minded organizations and artisans

·         Maintain excellent relationships with tour companies and operators

·         Ensure Monte Creek Ranch has ample tour programs for both walk in and coach guests that excel in storytelling and experience

Assets:

·         Experience planning and executing events

·         Experience working in food and beverage

·         Wine training

·         Experience working in retail

·         Management experience

 

This is a big role; however, you will be surrounded with other like-minded professionals that will support you in your quest to succeed. Teamwork and building a winning culture are at the top of our organizations focus. If you think you have what it takes

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