Tasting Lounge and Garden Bar Service Staff (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Ricco Bambino (http://www.riccobambino.com)

  Kelowna, British Columbia

FEELING A BIT TRAPPED IN A DEAD END JOB?

Time for a change? Well if you are passionate about minimal intervention, natural wine,  are customer service oriented, with a strong attention to detail and demand a fun, rewarding work environment ...We want you!

Ricco Bambino is a new urban winery and garden bar opening in downtown Kelowna this Spring.

Duties and Responsibilities 

- Handle retail transactions, including operating cash registers and accounting for daily sales. This includes opening and closing duties.

- Greeting all visitors to the tasting room, and educate guests about our brand philosophy and our minimal intervention, concrete aged wine.

- Deliver an exceptional customer experience from start to finish, through conversation, tasting and sales

- Conduct individual, private and VIP tastings, ensuring to explain all relevant info relating to our wines. Some topics may include why we choose to ferment and age our organic/sustainable wines in concrete and stainless steel, where our vineyards are located, what is minimal intervention wine making and why this is a integral part of our brand philosophy.

- Prepare and serve menu items

- While practicing discretion and professionalism promote sales in the tasting lounge, online, at winery events.

- Maintain inventory, organization, and cleanliness in the tasting room and behind the tasting bar at all times, and ensure tasting room is fully stocked with wine.  This includes an end-of-day clean-up of the shop as well as maintaining the cleanliness of the patio, and building

- Answering telephone and email inquiries including private and group bookings and ph and online wine orders. 

Position Requirements:

19 years of age or older

The willingness to be pro-active and proffesional at all times.

Well Groomed

Previous experience in boutique, premium wine sales and/or hospitality is considered an asset

Candidates must express a sincere interest in wine and passion to develop wine knowledge 

Must possess current Serving It Right certification

ISG/WSET education is considered an asset 

Must be able to meet the physical requirements of the position including repetitive lifting of 25kgs and  being able to stand for extended periods of time, as well as navigate stairs

Open and flexible schedule. Our tasting room operates 7 days per week and successful candidates must be available to work all shifts/days including holidays 

We offer a competitive hourly wage and great sales incentives.

Part time and full time positions available

 

 

 

How To Apply

Please send CV and cover letter to [email protected]



All successful applicants will be notified.

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