Wine Shop Manager (Wine Jobs: Wine Retail & Sommelier)

Full Time

  LA FRENZ Winery (

  LA FRENZ Winery, British Columbia


Highly regarded, innovative and successful BC winery is seeking a Wine Shop Manager.

As Wine Shop Manager you will work with a highly motivated, fun team of people that love what they do.  The ideal applicant must have at least 2 years of experience as a Wine Shop or Restaurant Manager. This position provides a key role in maintaining our very high standard of customer service. 


Duties include

·        Oversee all operations pertaining to the wine shop and “the outstanding LA FRENZ customer experience”

·        Hiring, training and overseeing wine shop staff in all aspects of the wine shop experience

·        Continuing education of our wines including scheduling and managing content for regular staff meetings

·        Scheduling wine shop staff shifts over the entire season

·        Liaise with and organize reservations for tasting appointments including large groups and VIP customers

·        Order and maintain all relevant supplies for wine shop

·        Monitor and organise the re-stock of wine

·        Oversee cleaning duties and procedures in the day to day running of the wine shop

·        Conduct tastings with customers

·        Assist with on-line sales, customer contact and follow up as needed

·        Have complete knowledge and be able trouble shoot WineDirect/Vin65 POS system


Required qualifications

·        Hospitality or Tourism diploma/ degree

·        WSET (Wine and Spirit Education Trust) training up to level 2 or similar

·        Minimum of 2 years experience as a “hands on” manager of a wine shop or restaurant

·        Serving it Right certificate

·        Must be over 19 years of age

·        Strong attention to detail and ability to work independently

·       Well organized, able to multi task efficiently and meet deadlines

·        Strong computer Word and Excel skills

·       During the peak tourist time May-October the applicant is expected to work most weekends and long weekends as part of               their 5 day week

·        Familiarity with WineDirect/Vin65 POS


Personal Skills

·        Friendly nature that enjoys working in a busy and sometimes stressful environment with a smile

·        Provide excellence in customer service at all times

·        Ability to supervise, direct, motivate and manage our wine shop team

·        Attention to detail is critical

·        Excellent communication skills

·        Ability to work independently

·        A love of wine and wine knowledge

·        Must be physically active and able to lift a 38 lb box of wine


The role of Wine Shop Manager has the potential to becoming an on-going full time seasonal position for the right candidate.



Above industry standard plus commission on sales.

Application deadline is April 15th, 2018 with a start date by May 1st, 2018 or earlier.


References are required. Please send resume attention to:

Jeff Martin LA FRENZ Winery, Penticton

Email address:-

Only applicants that meet the above criteria for this position will be contacted for further discussion and interviews.


How To Apply

Jeff Martin LA FRENZ Winery, Penticton

Email address:-

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