Wine Shop Manager
(Wine Jobs:
Wine Retail & Sommelier)
Full Time
LA FRENZ Winery,
British Columbia
Highly regarded, innovative and successful BC winery is seeking a Wine Shop Manager.
As Wine Shop Manager you will work with a highly motivated, fun team of people that love what they do. The ideal applicant must have at least 2 years of experience as a Wine Shop or Restaurant Manager. This position provides a key role in maintaining our very high standard of customer service.
Duties include
· Oversee all operations pertaining to the wine shop and “the outstanding LA FRENZ customer experience”
· Hiring, training and overseeing wine shop staff in all aspects of the wine shop experience
· Continuing education of our wines including scheduling and managing content for regular staff meetings
· Scheduling wine shop staff shifts over the entire season
· Liaise with and organize reservations for tasting appointments including large groups and VIP customers
· Order and maintain all relevant supplies for wine shop
· Monitor and organise the re-stock of wine
· Oversee cleaning duties and procedures in the day to day running of the wine shop
· Conduct tastings with customers
· Assist with on-line sales, customer contact and follow up as needed
· Have complete knowledge and be able trouble shoot WineDirect/Vin65 POS system
Required qualifications
· Hospitality or Tourism diploma/ degree
· WSET (Wine and Spirit Education Trust) training up to level 2 or similar
· Minimum of 2 years experience as a “hands on” manager of a wine shop or restaurant
· Serving it Right certificate
· Must be over 19 years of age
· Strong attention to detail and ability to work independently
· Well organized, able to multi task efficiently and meet deadlines
· Strong computer Word and Excel skills
· During the peak tourist time May-October the applicant is expected to work most weekends and long weekends as part of their 5 day week
· Familiarity with WineDirect/Vin65 POS
Personal Skills
· Friendly nature that enjoys working in a busy and sometimes stressful environment with a smile
· Provide excellence in customer service at all times
· Ability to supervise, direct, motivate and manage our wine shop team
· Attention to detail is critical
· Excellent communication skills
· Ability to work independently
· A love of wine and wine knowledge
· Must be physically active and able to lift a 38 lb box of wine
The role of Wine Shop Manager has the potential to becoming an on-going full time seasonal position for the right candidate.
Compensation
Above industry standard plus commission on sales.
Application deadline is April 15th, 2018 with a start date by May 1st, 2018 or earlier.
References are required. Please send resume attention to:
Jeff Martin LA FRENZ Winery, Penticton
Email address:- info@lafrenzwinery.com
Only applicants that meet the above criteria for this position will be contacted for further discussion and interviews.
How To Apply
Jeff Martin LA FRENZ Winery, Penticton
Email address:-
[email protected]