Bilingual Customer Service Representative (Wine Jobs: Management & Administration)

Full Time

  Vines to Vintages (http://www.vinestovintages.ca)

  Longueuil, Quebec

We are a diversified winemaking supply business including harvest equipment, laboratory equipment, supplies and solutions, French oak barrels and oak alternatives, ozonators and a full Oenological product line. 

 

As we continue on our successful path, we are looking to add a full-time, motivated, innovative and dedicated member to our team.  This person must be fluent in both French and English, have a positive approach and attitude to be able to serve our customers in Quebec. 

 

JOB DESCRIPTION

Bilingual Customer Service Representative

  • Managing winery accounts.
  • Identifying customers’ needs and providing knowledgeable input and solutions.
  • Communication with team and management regarding product quotes for customers and invoicing.
  • Being up-to-date with new products and their composition.
  • Be organized and detail-oriented with strong analytical skills and the ability to multi-task and adapt.
  • Have good people skills and the ability to interact with the public.
  • Candidates must demonstrate examples of being self-motivated and possess strong organizational skills and the ability to work without direct supervision.
  • Ability to manage time, creating an efficient daily schedule.
  • Receiving and shipping products, stocking shelves

 

 

ADDITIONAL SKILLS and EDUCATION

  • This person MUST be able to both speak and write both languages in full grammatical sentences.
  • Winemaking or winemaking experience would be an asset. 
  • Mechanical aptitude would be an asset. 
  • This person must possess a positive attitude and exhibit great customer service.
  • Effective use of networking and strong interpersonal skills

We offer a compensation package including salary, commensurate with experience.

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