Adminstrative Assistant
(Wine Jobs:
Management & Administration)
Full Time
Naramata,
British Columbia
JoieFarm Winery is dedicated to creating European-inspired wines for West Coast living. Creating focused, award-winning wines on the Okanagan Valley's Naramata Bench since 2004, JoieFarm is internationally renowned for aromatic white wines, mouth-watering rosé, and world-class Pinot Noir and Chardonnay.
We are looking to hire an individual with outstanding organizational, office and customer service skills to ensure the efficient, organized and smooth day-to-day operation of our office.
Responsibilities include but not limited to:
Work in our office in Naramata, BC Monday to Friday 8am - 4pm
Reception duties such as:
- Learn the JoieFarm story and represent the JoieFarm brand
- Act as a point of contact, provide general support and exceptional customer service to our clients and visitors
Shipping duties such as:
- Process, pack and ship customer orders
- Coordinate pick-up of orders with our courier
- Provide follow-up for customer orders
Administration duties such as:
- Provide general administrative support to owner, managers and other employees
- Answer and manage phone lines and messages
- Update, maintain and organize appropriate filing systems
- Prepare documents for media and customers
- Order office supplies and research new deals and suppliers
- Assist in maintaining customer relationship management database and contact lists
- Data entry
- Organize and prioritize projects and daily workload
- Maintain tidiness of the office
Qualifications:
- Legally able to work in Canada
- 19 years or older with Serving It Right Certificate
- Passion for the wine industry with reasonable wine knowledge; WSET an asset
- Ability to work in a fast-paced and dynamic environment
- Proficient in MS Office, specifically Excel and Word
- Excellent verbal and written communication skills
- Excellent time management skills and ability to prioritize work
- Ability to lift cases of wine (40+ lbs each)
- Working knowledge of office equipment
- Working knowledge of office management and procedures
- Qualifications as an Administrative Assistant or prior administrative experience an asset
- Working knowledge with Mac computers an asset
- Working knowledge of HubSpot (or similar CRM tool) an asset
- Working knowledge of Adobe Creative Suite an asset
- Working knowledge of QuickBooks and bookkeeping knowledge an asset