Winery Retail Manager
(Wine Jobs:
Management & Administration)
Full Time
Niagara- on-the-Lake,
Ontario
Winery Retail Manager
Reif Estate Winery in Niagara-on-the-Lake is one of Canada’s founding family VQA estate wineries located in the heart of wine country. This growing winery is seeking to employ an energetic and organized individual to efficiently manage the flow of guests visiting the estate.
The Winery Retail Manager will oversee all on-site retail and hospitality functions and ensure that every individual receives an exceptional service experience. The individual will be responsible for building a ‘team’ where all members feel welcome and inspired to have a positive attitude and carry out their duties in an efficient and effective manner. Successful individuals will be both reliable and professional as well as pay great attention to detail and have a business mindset.
Regular work week Wednesday through Sunday
Fulltime – Approximately 40 hours per week
Two weeks holidays
Health Plan available after 1 year
Daily expectations:
In-store customer service and management and coaching of up to 20 seasonal team members.
Other duties:
Ensure winery property is presented in immaculate conditionScheduling
Tour and On-site Event bookings
POS system support
Responsible for balancing cash deposits at end of day
Assist Director in development of new policies and programs
Assist Director with reviews and hiring and training
*General duties as requested
Qualifications
Minimum 2 years experience managing a retail team
Retail and/or Tourism or Hospitality experience and/or Education
St. John’s Ambulance representative a plus
Wine knowledge a plus
Must be proficient in Microsoft Office