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Retail Manager (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Marynissen Estates

  Niagara On The Lake, Ontario

MARYNISSEN ESTATES is a boutique winery nestled in the sub-appellation of Four Mile Creek at the base of the escarpment in beautiful Niagara on the Lake. Our 27 acre estate winery is located on Concession 1 west of 3rd Line. We began making wine in 1990 but planted our first Cabernet Sauvignon grapes in 1978 and are proud to say that we have the oldest commercial plantings of Cabernet Sauvignon vines in Canada. We can also boast about having some of the most innovative winemaking equipment and technology in the industry. At Marynissen we have a history of making high quality VQA wines; much of it estate grown, single varietals. Our success is due to our small, passionate, dedicated team of wine lovers.

The Winery Retail Manager will oversee all on-site retail functions and ensure that every customer receives an exceptional service experience. The individual will be responsible for building a ‘team’ where all members feel welcome and inspired to have a positive attitude and carry out their duties in an efficient and effective manner. Successful individuals will be both reliable and professional as well as pay great attention to detail and have a business mindset.

 

Daily expectations:

In-store customer service and management and coaching of up to 5 team members.

Set weekly sales goals and yearly targets and manage the team to meet them.

Drive retail traffic up through publishing newsletter, updating social media and occasionally participating in offsite tasting events

Other duties:

Scheduling
Tour and On-site Event bookings
POS system update with new releases
Responsible for balancing cash deposits at end of day
Assist in development of new policies and programs
Assist  with reviews and hiring and training
*General duties as requested

Assist in setting up and reviewing a marketing budget

 Qualifications

Minimum 2 years’ experience managing a retail team
Retail and/or Tourism or Hospitality experience and/or Education
Wine knowledge a plus
Must be proficient in Microsoft Office

Salary depending on experience


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