Job Status: Filled

Retail Manager (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Diamond Estates

  Niagara-on-the-Lake, Ontario



Do you have a passion for wine and enjoy working in a dynamic industry? Are you ready to embark on an exciting new phase in your career with a growing company and enthusiastic culture? If so, then this may be the right opportunity for you.


Diamond Estates (TSXV: DWS) is the third largest producer of wines in Niagara and is home to some of Ontario’s top selling VQA wine brands. Production is centralized in a state-of-the-art winemaking facility with a new wine boutique and tasting centre. The Company also operates a sales agency division, Kirkwood Diamond Canada (“KDC”) that represents foreign and domestic beverage alcohol suppliers across Canada.   


The company is looking to add a member to our community on a contract basis in the role of Retail Manager.  Based in the Niagara region near St. Catharines and reporting to the Manager, Retail Operations & Winery Marketing the Retail Manager is a vital role in the overall sales performance of the Company’s Niagara wine boutique (The Lakeview Wine Co).  Responsibilities include managing day to day operations of a busy, customer experience centred wine boutique.  

Duties and Responsibilities

Retail Sales & Reporting

o   Active selling, managing scheduling & staffing budgets, reporting, &, inventory control  


o   Motivating & managing a team including Assistant Retail Manager, Supervisors and Retail Sales Associates & Tour Guides with the goal of achieving/exceeding set sales plans

  Visitor Experience

o   Consistently delivers a memorable customer service experience which co-relates to sales

o   Assist with Event execution

o   Execute seasonal merchandising plans


o   College degree / diploma preferably with retail management & sales

o   3-5 years’ experience in a retail sales role (preferably in a fast-paced environment)

o   Experience working within the wine industry an asset

o   Proficient in Microsoft Office software (Excel, Word)

o   Well-developed interpersonal skills / ability to manage in a team environment

o   Strong organizational, project and time management skills and an attention to detail

o   Concise verbal and written communication skills

o   Must have a reliable means of transportation

Working conditions

o   Substantial time spent at the tasting bar or selling ‘on the floor’

o   Computer / desk time

o   Some travel, off-site functions & special events / tastings

o   Hours of work vary including weekdays, evenings and weekends

 Physical requirements

o     Must be able to lift 35lbs.



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