Hospitality Manager
(Wine Jobs:
Wine Retail & Sommelier)
Full Time
Penticton,
British Columbia
ENCORE Vineyards Ltd., a progressive Okanagan-based company, is home to TIME Winery, McWatters Collection, and Evolve Cellars, providing a host of wines and hospitality service.
Built within a revitalized historic theatre in downtown Penticton, the heart of South Okanagan wine country, the new TIME Winery offers a tasting bar, lounge and intimate outdoor patio for guests to enjoy. TIME Winery’s full kitchen and event space provide a unique venue for your next public or private event. Summerland winery; Evolve Cellars is perched on a bench overlooking Okanagan lake, and boasts one of the Valley’s best views. A bright and airy tasting room with an onsite picnic bar and sun-drenched patios make this an essential stop in your Bottleneck Drive visit. The grounds offer a perfect setting for weddings and many special events, including yoga and corporate retreats.
ENCORE is seeking a Hospitality Manager who will be responsible for developing and executing the winery hospitality plans for TIME Winery and Evolve Cellars.
The Hospitality Manager will be responsible for managing all direct sales from the wineries and oversee tour programs, hospitality programs, food service, wine clubs and special events for all ENCORE properties.
Job Requirements/Qualifications:
Position Requirements include:
- Diploma or degree in Hospitality, Food Services, Restaurant Management, Retail Management or equivalent experience.
- A minimum 5 years winery, restaurant or retail experience
- Possess a passion for wine and the winemaking process
- Must be a team player and possess "can do" leadership attitude
- Must be highly motivated, self starter and willing to take direction from senior management
- Previous managerial experience in hiring, training, supervising and scheduling employees
- Proven track record of creating exceptional guest service experiences
- Proven ability to communicate effectively both orally and in writing
- Understanding of social media platforms, trends and opportunities an asset
- Commitment to excellence and high standards
- Ability to communicate with customers through social media
- Ability to develop, implement, motivate the team to achieve sales goals
- Must be able to work weekends, some evenings and some holidays
- Must possess a passion of wine and the wine making process
- Must be detail oriented with excellent organizational skills
- Must have strong computer skills (Microsoft office)
- Must be able to conduct basic accounting functions
- Formal wine education an asset (WSET, etc)
- Must be able to lift 40 lbs repeatedly