Tasting Room Associate
(Wine Jobs:
Wine Retail & Sommelier)
Part Time
Penticton,
British Columbia
LA FRENZ Estate Winery, established in 1999 on the beautiful Naramata Bench, is an iconic, award-winning winery including the ‘Best Performing Small Winery in Canada’ award from the 2021 WineAlign judging.
We are now hiring Wine Shop Sales Associates/Servers for the 2022 season for both full time and part time seasonal positions from May to September.
As part of our team, you are the public relations ambassadors of LA FRENZ Estate Winery. As such, Wine Shop personnel provide a warm welcome to all guests and provide a beyond-expectations experience, presenting guests our wines through tastings and increasing wine sales.
As a liaison between LA FRENZ and the public, Wine Shop employees must demonstrate warmth, a sense of integrity, efficiency, and a growing knowledge about LA FRENZ wines. Successful members of the Wine Shop team will consistently display a positive, unflappable, can-do attitude at all times while providing excellent and accommodating guest service to each and every guest that visits our Wine Shop.
Duties and skills include
- Greeting guests at all times.
- Provide seated wine tastings on the patio or at the tasting bar.
- Provide an educational experience promoting and selling LA FRENZ wines.
- Promote Wine Club memberships to guests and process club sign-ups.
- Friendly, enthusiastic, and outgoing guest service skills.
- Responsible for sales transactions. This includes taking payment, packing orders, and helping guests by carrying out their orders to their cars.
- Multi-tasking, organizing, cleaning, re-stocking.
- Perform various cleaning duties including but not limited to bussing and re-setting tables, washing, polishing and restocking glasses, cleaning and tidying up washrooms and general housekeeping of the Wine Shop (floors, windows, watering plants, garbage and recycle, etc.) dusting and stocking wine and gift items, completing general clean-up of all guest areas throughout the day. This can include monitoring the tasting room, restrooms, and all outside areas.
Required qualifications
- Serving It Right.
- Weekend availability including holidays during the season.
- Wine knowledge an asset (WSET or similar) but we will train the right person.
- WineDirect knowledge an asset.
- Serving experience an asset.
- Must be 19 years of age.
- Ability to lift and carry up to 40 lbs. on a regular basis.
- Must be able to work outside and stand for extended periods of time (6 to 8 hours).
Personal Skills
- Friendly nature that enjoys working in a fast-paced and sometimes stressful environment with a smile.
- Provide excellence in guest service at all times.
- Excellent communication skills.
- Responsible and committed.
- Ability to work in a team environment and to be pro-active.
- A love for wine and wine knowledge.
We offer compensation above industry standards, a staff discount on wine and generous gratuities.
Sounds like you? Please send resume and a cover letter to [email protected]
Please note, only successful applicants will be contacted for an interview.
