Retail Wine Associate
(Wine Jobs:
Wine Retail & Sommelier)
Contract
St. Anns,
Ontario
We are a small winery south of Vineland specializing in Chardonnay, Pinot Noir, Cabernet Franc, and Merlot. We are looking for an individual with wine knowledge and customer service experience to join our tasting room and retail staff for the summer starting with weekends in April, with more hours available from May.
Responsibilities Include:
- Greet visitors in a timely and welcoming manner
- Provide exceptional customer service from start to finish
- Conduct wine tastings: pouring and describing our wines, discussing the winemaking practices that make Domaine Queylus excellent
- Conduct group tastings
- Assist customers with sales, drive sales, and upsell guests on wine purchases
- Prepare and serve light food offerings, as required
- Sign guests up to our mailing list
- Perform opening and closing duties
- Operate retail point of sale, including credit card, debit card, and cash transactions and account for daily sales
- Maintain cleanliness of the winery, ensuring washroom is clean and stocked throughout the day. This includes end of day clean-up.
- Keep the tasting room fully stocked
- Wash and polish glassware, ensuring they are clean and spot-free
- General administrative duties
- Set up and tear down events as needed
- serve at events
Requirements:
- Bilingual (English and French) an asset
- Able to carry 18kg (40 lb) up and down stairs
- Smart Serve certified
- 19 years of age or older
- Willing to work weekends and holidays
- Excellent communication skills
- Must be proactive: able to identify jobs and get them done without being told
- Attention to detail
- Ability to work independently and with others
- Wine knowledge and an interest in developing wine knowledge is strongly preferred
- Previous experience in Hospitality is an asset
How To Apply
Apply by email to
[email protected]Contact: Kathryn Kilpatrick
