Job Status: Filled

Order Desk Administrator (Wine Jobs: Management & Administration)

Full Time

  Henry of Pelham Family Estate Winery (

  St. Catharines, Ontario

Henry of Pelham is a family owned and operated winery with 30 years of experience producing premium, award-winning wines. The 300+ acre estate is a great place to bring family and friends to experience the best of Niagara’s Wine Country.


We are seeking an organized Order Desk Administrator to join our growing team. Successful applicants will have strong customer service, time management, and computer skills and enjoy working in a collaborative environment. Wine knowledge is an asset but not required.

  • Receive and process orders from multiple channels
  • Engage customers and provide them with requested information
  • Communicate with Sales Team to ensure delivery deadlines and order details are met
  • Create Sales Orders in Quickbooks
  • Communicate with multiple departments with regards to product availability, delivery scheduling, and order details
  • Manage in-house delivery schedule
  • Manage courier deliveries

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