Manager, Wine Cellar (Wine Jobs: Vineyards & Cellars )

Full Time

  Dymon Storage (http://www.dymon.ca/)

  Toronto, Ontario

You love wine, food and people and you are looking for a role in a company that’s thriving by embracing a Guest-first approach and creating a new industry in the process?

At DYMON, we curate unforgettable guest experiences. The Manager, Wine Cellar is responsible for the leadership and successful operation of an entrepreneurial business providing first class wine storage and “member only” wine club amenities. The Manager is focused on sales and member retention to achieve and maintain 100% occupancy of the available Wine Cellar space. This includes ensuring that the amenities and services are fully functional at all times and operating in accordance with established DYMON standards designed to consistently exceed member expectations. The Manager develops a collaborative environment that encourages the sharing of ideas and information of interest to wine aficionados to ensure that service offerings are aligned with member requirements and to identify opportunities for cross promotion of other DYMON products and services.

Key Responsibilities:

·         Lead business development initiatives and build brand awareness.

·         Establish targets for membership growth and retention; monitor progress and results.

·         Prepare operating budgets for the business; responsible for P & L performance.

·         Establish and maintain solid relationships with vendors and suppliers.

·         Establish and maintain relationships with the wine community including agents, wineries, sommeliers, wine clubs and others who will provide referrals and prospects

·         Develop and manage the Wine Cellar membership to ensure positive experiences, expand network and identify future clientele.

·         Be active on the floor interacting with members and guests

·         Oversee the proper delivery of all wine experiences to cellar guests and club members / Planning, coordination of events / Schedule staff and shifts to ensure adequate coverage

Qualifications:

·         College diploma or University degree in a business program (marketing, communications, public relations).

·         Training and/or certification as a sommelier is a requirement for this position

·         Minimum of 5 years management experience in a hospitality industry with responsibilities for team leadership, sales, customer relationship management and operations.

·         Thrives in a high energy, entrepreneurial environment.

·         Described as a highly motivated individual with an outgoing personality and a passion for customer service.

·         Possesses highly effective leadership and communication skills. Will be active on the floor, interacting with members

·         Smart Serve

·         Open to evening and weekend work

·         Ability to lift 50 lbs. (20-25 kgs)

DYMON has become Canada’s fastest growing and one of the country’s largest storage companies by offering residential and business Guests an innovative storage solution, unparalleled service and a broad range of inventive products and services. As a fully integrated real estate development company, DYMON also offers a variety of sophisticated, mixed-use projects in combination with our state-of-the-art storage properties.

Your application must clearly demonstrate how you meet the requirements, as well as your commitment to a Guest-first approach. We thank all those who apply and apologize that we can only contact candidates who are selected for further consideration.

If you have a disability which requires an accommodation during any stage of our recruitment process, please let us know how we can assist you.

We welcome your interest in joining the DYMON Team!

Guest First. People Focused. Results Driven.

 

We have Great Perks • Health & Dental Plan • Paid Sick Days • Employee Assistance Program • Employee Educational Investments • Community Involvement Activities • Employee Recognition Awards • Training Opportunities • Team Events & Celebrations and more!

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