Fine Wine Sales Sommelier (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Mission Hill Family Estate Winery (

  West Kelowna, British Columbia

Position: Fine Wine Sales Sommelier

Position Dates:  April 2018 - October 2018

Apply Online:

About Us

Mission Hill Family Estate has long been regarded a jewel of the British Columbia wine industry; producing world-class wines from its stunning location perched atop the sweeping hills of West Kelowna, British Columbia. 

Mission Hill offers fine dining experiences like no other in the Okanagan Valley.  Overlooking rows of Pinot Noir and Chardonnay, guests can enjoy world-class service and cuisine du terroir at our award-winning Terrace Restaurant. The winery is also host to a variety of special Private Events. From exclusive private dinners to spectacular concerts held in our outdoor amphitheater, and external events that celebrate Mission Hill wines, fine dining, and the arts, our Sommeliers are some of our finest brand ambassadors and storytellers.

A Unique Opportunity

The Fine Wine Sales Sommelier ensures the delivery of 5 Star personalized experiences to private groups and Privilege members visiting the winery. The Fine Wine Sales Sommelier provides an exclusive food & beverage experience intended to build Mission Hill's global brand and engage lifelong customers, and is responsible for maintaining and managing activities within Mission Hill's Estate Room, and tasting salons.

This position is a direct connection between the guest, trade and the winery and is tasked with building the wine brand. The Fine Wine Sales Sommelier is experience, brand, and relationship focused and combines wine and Mission Hill Family Estate product knowledge with gracious guest service to provide an educational and immersive, wine tasting and touring experience to guests and employees.

The Fine Wine Sales Sommelier will possess a high sales aptitude with a potential to be placed in the seasonal Wine Sales Career Development Program and/or a corporate sales position with Mark Anthony Wine & Spirits (MAWS).

The life of our Sommelier:

  • Host private group and Privilege Members through Mission Hill Family Estate, leading them through our property and world class wine and food tastings.
  • Manage activities and guest experiences within the tasting rooms, Estate Room, Oculus Salon, and other venues as required, acting as a wine ambassador and internal expert for all Mission Hill employees
  • Nose all wines prior to special events and private functions to detect any faults prior to service
  • Assist with inventory maintenance within tasting salons, including and control of the Estate Room wine, Library wine and accessories.
  • Act as Ambassador and participate in wine service and delivery for Mission Hill at on and off-property events, including wine festivals, and wine events
  • Conduct continued wine education programming for Mission Hill employees
  • Maintain wine inventory control and cost analysis
  • Actively promote wine sales to support the achievement of sales objectives ethically and professionally through a demonstrated passion and delivery
  • Partner with Retail Associates to ensure a seamless handoff between private, VIP, or Privilege experiences to Retail Shop purchases
  • Anticipate guest needs and deliver unparalleled guest service by taking proactive steps to follow up on guest requests and ensure 100% customer satisfaction is delivered.
  • Ensure timely and professional communication with customers is required through various mediums including face-to-face, phone or e-mail
  • Foster the Mission Hill culture, core values, and champion the guiding principles within the Sommelier Team
  • Participate in winery experience reviews and audits in order to continuously achieve desired guest service and financial results
  • Participate in the delivery of daily briefing with the Terrace, Catering and Retail Team
  • Ensure cleanliness of the tasting salons
  • Advise guests on wine pairings and upsell in the Terrace Restaurant

Do you have what it takes?

  • 2 years of previous wine trade or wine sales experience required
  • Minimum 1 year food and beverage experience, preferably in a fine dining environment
  • Confident in product knowledge and sales delivery
  • Sommelier certification (Minimum Level 2 or 3 ISG or WSET)
  • Outgoing, enthusiastic, motivated, and a self-starter
  • Enjoy working with the public
  • Team player focused on team success
  • Strong administration skills required, efficient and organized
  • Must possess the Serving it Right certification and be of legal age to serve alcohol in B.C.
  • Working in a hot, outdoor environment
  • Must be able to meet the physical requirements of the position including climbing ladders, carrying heavy boxes (30-50lbs), standing for long periods of time and navigating stairs

Apply Now!

We want to hear from you! Apply on our website today:

How To Apply

Please apply directly on our website.

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