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Tofino is a small town brimming full of adventure. Popular activities around town include: fishing, kayaking, hiking, biking, wildlife viewing, golfing, art appreciation and so much more. Musicians and artisans thrive in Tofino with it's numerous galleries, festivals, and culturally-inspired events. Annually, you can partake in the Pacific Rim Whale Festival, The Tofino Food & Wine Festival, The Shorebird Festival, the Clayoquot Oyster Festival, and the list goes on. There's always something to do here, and always interesting new friends to try it with. Tofino is a town of earth-lovers. We bike and walk when we can, and pick up trash if we see it. We strive to include this earth-loving strategy in all departments of the Inn, and work towards not only promoting the unique climate around us, but to preserve and protect it as well.
There is a place where your co-workers are warm and friendly, the guests you greet are interesting and unique, and your work place is surrounded by pristine rainforest, idyllic beaches, and the rush of the Pacific Ocean. After a fulfilling day you hop on your bike, and head home along a well-used bike trail, where you pass families, couples, tourists and locals all out enjoying the adventure of the rugged west coast. When you get home you pull on your wetsuit, grab your board and hit the waves on one of Tofino's numerous surf hot spots. Not into surfing? You'll want to try it once you've seen these unique athletes attempt to tame the wild pacific. This is our daily life at the Wickaninnish Inn, in Tofino, British Columbia.
We strive to provide our employees with work / life balance, ensuring they have ample time to relax away from work and take advantage of the unique destination where we live. We encourage internal promotion, providing our employees with the opportunity to grow and develop, both as an individual, and in their career. Our employees are the type of people who go that extra mile for not only their guests, but their co-workers and neighbours as well. We employ team-oriented people, who don't hesitate to take on an extra task. Our employees make the Inn their own, and offer customer service at the highest level possible, as though you were welcoming a beloved relative into your own home. We offer introductory staff accommodation, competitive wages, and a comprehensive extended health care plan, including dental & eye care.
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The Assistant Spa Manager is a key position within the Ancient Cedars Spa. This integral role works side by side with the Manager of the Ancient Cedars Spa and Spa Supervisor in leading our team of Spa Practitioners, Coordinators, Attendants and Estheticians. Specifically, the Assistant Spa Manager is responsible for administrational projects such as inventory and product ordering and payroll.
With a small 3 person leadership team the Ancient Cedars Spa offers an amazing experience for an organized, personable individual who is a believer of Health and Wellness.
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The Assistant Spa Manager is the Spa Practitioner liaison, therefore must have a background as a trained Practitioner.
The Assistant Spa Manager must embody exemplary customer service skills and have a demonstrated willingness to exceed guest expectations.
Possess strong organizational skills, attention to detail, ability to multi-task in a stressful environment, and creative problem solving skills.
Possess very good interpersonal and communication skills, both written and verbal. Resolve customer complaints.
Experience with general Human Resources practices would be an asset.
The most suitable candidate would have a minimum of 2 years management experience in a Spa facility or similar environment.
Must have a working knowledge of standard operating financial statements as well as the budgeting process, scheduling and effective cost management.
Knowledge of Epitome PMS, Maximizer, Microsoft Word and Excel, File Maker Pro and Pro Salon are assets.
Participate in the development of pricing and promotional strategies.
Ability to make 2 years commitment.
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