Retail Manager
(Wine Jobs:
Wine Retail & Sommelier)
Full Time
1425 Lakeshore Rd. Niagara-on-the-Lake,
Ontario
About:
Ironwood is a contemporary cider producer based in Niagara-on-the-Lake, Ontario. We focus on creating synergy between artistry and diversity found in our communities.
Summary:
The Retail Manager is responsible for driving business success through effective sales tactics and hospitality excellence. The mandate includes managing day-to-day operations, sales, and standards of D2C channels.
Responsibilities:
- Develop and implement retail standards in accordance to the company vision.
- Maintain a high level of product and service knowledge.
- Create and maintain a positive work environment for employees.
- Create documentation for retail SOPs and work instructions.
- Hire and train associate to deliver superior service.
- Conduct regular performance evaluations for staff.
- Manage retail and staffing budget.
- Set and meet sales targets.
- Manage relationship with trade partners.
- Manage and execute company events.
- Manage customer relationships and authorize customer refunds.
- Maintain adequate stock through efficient inventory management.
- Ensure an adequate process is in place for online orders.
- Schedule staff according to store, special events requirement.
- Balance sales, print and record receipts as well as track revenue daily.
- Follows all company policies.
- Other duties as assigned.
Experience:
- Diploma or degree in Retail Management
- 4 years of Retail experience
- Beverage alcohol industry knowledge preferred
- Excellent organizational and communication skills
- Exceptional attention to detail
- Excellent time management and prioritizing skills
- Demonstrate ability to train and motivate staff
- Maintain an organized and clean workplace
- Weekend availability
- Work overtime as required
This is an exciting opportunity for an experienced Retail Manager to lead a dynamic team. We offer competitive pay, opportunities for career advancement, and a supportive work culture. If you have the skills and experience we're looking for, we would love to hear from you.
Salary $55,000 to $65,000 depending on experience. Extended healthcare, dental and vision benefits available.