Retail Manager (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Ironwood Cider (http://ironwoodcider.ca)

  1425 Lakeshore Rd. Niagara-on-the-Lake, Ontario

About:

Ironwood is a contemporary cider producer based in Niagara-on-the-Lake, Ontario. We focus on creating synergy between artistry and diversity found in our communities. 

Summary:

The Retail Manager is responsible for driving business success through effective sales tactics and hospitality excellence. The mandate includes managing day-to-day operations, sales, and standards of D2C channels.

Responsibilities:

- Develop and implement retail standards in accordance to the company vision.

- Maintain a high level of product and service knowledge.

- Create and maintain a positive work environment for employees.

- Create documentation for retail SOPs and work instructions.

- Hire and train associate to deliver superior service.

- Conduct regular performance evaluations for staff.

- Manage retail and staffing budget.

- Set and meet sales targets.

- Manage relationship with trade partners.

- Manage and execute company events.

- Manage customer relationships and authorize customer refunds.

- Maintain adequate stock through efficient inventory management.

- Ensure an adequate process is in place for online orders.

- Schedule staff according to store, special events requirement.

- Balance sales, print and record receipts as well as track revenue daily.

- Follows all company policies. 

- Other duties as assigned.

Experience:

- Diploma or degree in Retail Management

- 4 years of Retail experience

- Beverage alcohol industry knowledge preferred

- Excellent organizational and communication skills

- Exceptional attention to detail 

- Excellent time management and prioritizing skills

- Demonstrate ability to train and motivate staff

- Maintain an organized and clean workplace

- Weekend availability

- Work overtime as required

This is an exciting opportunity for an experienced Retail Manager to lead a dynamic team. We offer competitive pay, opportunities for career advancement, and a supportive work culture. If you have the skills and experience we're looking for, we would love to hear from you.

Salary $55,000 to $65,000 depending on experience. Extended healthcare, dental and vision benefits available.

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