Manager, Tasting Room and Wine Club (Wine Jobs: Management & Administration)

Full Time

  French Door Estate Winery Ltd. (

  5462 Black Sage Rd. Oliver, British Columbia

French Door Winery is a growing premium organic winery located in Oliver, B.C.; showcasing the wines of the talented Pascal Madevon and Bree Toor. We are a small, hard-working team dedicated to quality in both service and the wines we produce.

This is a multi-disciplinary position that requires a high level of self-organization and multitasking abilities. You must have the ability to create and maintain your own schedule.

As Manager, you will lead our team to help educate visitors, provide unforgettable wine tastings and tell our story. Your passion and dedication will help continue our success to being one of Canada’s top wineries. 

Wineshop Duties

  Daily staff briefings  

  Hire seasonal staff for the busy season

  Develop and execute ways to grow and maintain the wine club and    over-all sales

 Ability to handle customer service expectations and maintain a relaxed and positive manner 

 Maintain Health & Safety compliance throughout the team 

 Reporting to the company owner and Winemaker directly 

 Ensure staff training in all policy and procedures.

 Create staff schedules on a timely basis to ensure adequate staffing levels.

  Provide coaching, training and ongoing feedback for the Tasting room staff.

 Monitor wine inventory and merchandise to ensure the correct inventory and supplies are in place.

 Manage instore wine shipments.

 Maintain accurate product and pricing information in the POS system. (Winedirect)

 Key point of contact for Tour companies.

 Co-ordinating bar tastings, wine tastings, and other VIP Food and Wine experiences.

 Reviewing and reconciling day-end cash outs, including tips

 Responsible for monitoring wine sales, wine club sales and reporting functions

 Administrative Duties 

  Keeping up to date with customer relations and emails

 Sales inventory and records of all products (in-house and Richmond warehouse)

 Payroll reporting, bimonthly

 Coordinate wine club shipments and events 

 Working with marketing for events, newsletters, and other media 

 Reporting and coordinating sales to LDB, Direct Sales Reporting 

 Reporting to WorkSafe BC 

 Manage the Tock Reservation System

 Aiding the production team with VQA inputting and paperwork - SKU registration, UPC, SCC 

 Working with RDOS & government to maintain and update licences 

 Job Qualifications

  A Bachelor Degree or Diploma in Hospitality, Event Management, Tourism, or related 

 WSETS or similar educational knowledge of wine 

 2-3 years of supervisory/ leadership experience in a hospitably environment

 Proven experience in coordinating customer hosting or events

 A passion for premium customer service and creating engaging experiences

 Proficiency in Excel and Office products to communicate information efficiently

  Experience with Winedirect or similar wine sales software

  Ability to lift 25Kg

  Aid and oversee training of all new staff with the Winemaker

 How To Apply

Interested candidates should submit their cover letter and resume directly though the website or email it to [email protected].  

We thank all applicants in advance, however, only those selected for an interview will be contacted. No phone calls please. 





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