Assistant Retail and Hospitality Manager
(Wine Jobs:
Wine Retail & Sommelier)
Full Time
Beamsville,
Ontario
Background:
Named 2021 Winery of the Year, Malivoire offers an inspiring and award-winning working experience. We are seeking a motivated, wine focused, postivie go-getter to help lead our exceptional hospitality team of passionate wine enthusiasts. If you are looking to expand your wine knowledge, forward your career in the growing Ontario wine industry and join a team of likeminded professionals, apply now!
The Opportunity:
The role of Assistant Retail & Hospitality Manager will provide opportunities for career growth at a winery that fosters a community of innovation, collaboration and inclusivity. As a part of the Malivoire team, you are invited to explore all aspects of a working winery. As a servant leader, you are encouraged to learn by experience, and contribute to our family of wine professionals - office administrators, winemakers, vineyard managers and retail/hospitality staff cohabitate in our working environment and are in constant communication to keep our winery moving forward. We want you to be a part of our movement!
As Assistant Retail & Hospitality Manager you will be responsible for day-to-day operations and sales leadership on the retail floor. Your role, with the help of our exceptional team, will include:
- Direction and execution of ‘customer first’ experiences: overseeing patio operations, indoor wine tasting experiences and private group bookings
- Support our staff to achieve sales targets including monthly goals and wine club membership targets
- Merchandising and maintaining the aesthetic and high function of the retail floor and patio spaces to reflect seasonal needs
- Exploring new opportunities to improve the customer experience and the success of the retail and hopsitality channel at the winery
- Communication of important information and scheduling to winery retail staff and to the management team
- Work closely, promptly report and collaborate on retail needs with Customer Experience Manager and Senior Manager of Customer Relations and Sales
Compensation:
Competitive wage based on education and experience
- opportunities to be supplemented by sales target bonuses and tips
- two weeks vacation and health benefits
- complimentary staff wine allotment throughout the year