Licensee Coordinator/Retail Associate
(Wine Jobs:
Wine Retail & Sommelier)
Full Time
Beamsville,
Ontario
This position is a hybrid and the successful candidate would spit time between these two functions.
Licensee Role:
- Picking and building all shipping orders from one case to multiple pallets required for our restaurant partners and the liquor boards.
- Using online courier programs.
- Checking account balances and charging accounts in good standing prior to shipments leaving the winery.
- Processing and packaging all on-line DTC shipping orders through Shopify.
- Working closely with courier services and Canada Post to ensure orders are placed, picked up from the winery, and delivered in a timely manner.
- Trouble-shooting and solving any logistic issues or difficulty in a cost-efficient manner.
- Organizing on-site warehouse and maintaining order and cleanliness daily.
- Weekly review of accounts with sales reps. Following-up with restaurant partners for submission of outstanding balances.
- Maintaining up to date price lists.
- Updating database, preparing accounting reports, and doing other clerical duties as required.
- Maintaining good business relationships with sales reps, restaurant partners, and online customers.
Licensee Job Requirements & Working Conditions:
- Strong attention to detail.
- Strong organizational skills and ability to multi-task.
- Strong interpersonal skills to communicate with customers.
- Proficient computer skills in Excel, Outlook and accounting programs.
- Properly load pallets of wine.
- Forklift certificate required or ability to obtain.
- Ability to safely use a pallet jack.
- Physically fit. Able to lift and carry 15 kg cases of wine up 2 flights of stairs
Tasting Room Role:
- Dedication to providing excellent customer service nd to building guest relationships.
- Greeting guests in a friendly and professional manner.
- Serving guests at the tasting bar and speaking with confidence about our wines.
- Conducting food and wine pairings as well as hosting group tours and tastings.
- Promoting our wine club and actively selling memberships.
- Using a POS system to process sales.
- Polishing and cleaning glassware and dishes.
- Ensuring cleanliness of all public and BOH areas. Daily cleaning tasks.
- General maintenance: changing light bulbs, watering flowers
- Assisting patio servers when required.
- Maintaining a safe work environment.
- Expanding your wine education.
- Other duties as assigned.
Tasting Room Requirements and Work Conditions
- Operating hours are 7 days a week. Must be available to work weekends and holidays.
- Must be able to work on feet for several hours and lift 15 kg cases on a regular basis.
- Must have or be able to get Smartserve.
- Must be able to multi-task.
- Must be 19 years of age or older.