Tasting Room Manager (Wine Jobs: Management & Administration)

  Vanessa Vineyard

  Cawston, BC, British Columbia

Vanessa Vineyard Estate Winery

Tasting Room Manager

Are you looking for an opportunity in the hospitality industry, in one of the fastest growing wine regions in British Columbia? Are you passionate about wine and providing exceptional guest experiences? Does a 75-acre Estate Vineyard sound like the office of your dreams? If so, then we may have the opportunity you are looking for.

Vanessa Vineyard Estate winery is located in the heart of the Similkameen Valley overlooking our pristine Estate Vineyard. Known for our big, bold red wines and exceptional guest experiences, we are currently seeking a Tasting Room Manager to join our exceptional team.

Job Description:

Vanessa Vineyard is looking for a Tasting Room Manager with a passion for customer service to lead our Tasting Room staff in creating and executing exceptional guest experiences. Working closely with the Estate Manager you would be responsible for maintaining the day to day operations of the Tasting Room and Wine Club while striving to reach all goals and targets set out for Vanessa Vineyard.

Responsibilities:

·       Day to day operation of the Tasting Room in conjunction with the Estate Manager

·       Continually strive to reach all sales targets that have been budgeted for.

·       Look for innovative ways to increase sale

·       Administer & operate the Wine Club in Cawston

·       Wine Club coordination and administration, in conjunction with Estate Manager.

·       Look for innovative ways to increase sale

·       Administer Tasting Room storage wine / merchandise.

·       Oversee the delivery of the highest level of guest service in the Okanagan by ensuring the team consistently exceeds guest expectations while maximizing potential revenue and minimizing costs.

·       Support the Estate Manager in hiring and training team members to achieve our goals of providing the most exceptional guest experiences possible.

·       Mentor, coach, educate, and motivate the team to maximize their potential through regular meetings and structured training

·       Support, maintain and execute wine club duties as necessary

 

Qualifications

 

3-5 year of retail experience in a related field

Supervisory or management experience in retail/hospitality is an asset

Post-secondary education in a relevant field, hospitality, marketing, or business is and asset

Flexible schedule, ability to work evenings and weekends

Valid Serving It Right Certificate

WSET Level 2 or greater recommended

FOODSAFE 1 an asset

POS experience an asset

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