Tasting Room Supervisor
(Wine Jobs:
Wine Retail & Sommelier)
Full Time
Cawston,
British Columbia
Are you looking for an opportunity in the hospitality industry in one of the fastest-growing wine regions in British Columbia? Are you passionate about wine and providing exceptional guest experiences? Does a 75-acre Estate Vineyard sound like the office of your dreams? If so, then we may have the opportunity for you.
Vanessa Vineyard Estate Winery is a boutique winery located in Cawston, BC. We are looking for a talented and knowledgeable individual to join our tasting room team as a supervisor.
If you have a passion for wine, enjoy customer service and would like to work at an established winery overlooking the breathtaking Similkameen Valley landscape, please apply at the address below.
Job Responsibilities include:
- Day to day operation of the Tasting Room in conjunction with the Tasting Room Manager.
- Oversee the delivery of the highest level of guest service in the Similkameen by ensuring the team consistently exceeds guest expectations while maximizing potential revenue and minimizing costs.
- Support the Tasting Room Manager in hiring and training team members to achieve our goals of providing the most exceptional guest experiences possible.
- Mentor, coach, educate, and motivate the team to maximize their potential through regular meetings and structured training.
- Greet all visitors to the winery.
- Conduct structured tastings for those who come to the winery.
- Communicate Vanessa Vineyard's winemaking style and curate a memorable experience to the guests’ knowledge level.
- Act as an ambassador for the Similkameen's wine culture with personal experience and recommendations by answering visitors’ questions and providing general tourist information.
- Handle routine purchasing transactions, which include operating the cash register and POS.
- Effectively suggest and sell wine and wine club to customers.
- Assisting with special events after hours and/or off property, if required.
- Assists customers with transporting wine to their vehicles.
- Maintain the cleanliness of the hospitality space, including tasting rooms, walkways, restrooms, and picnic/outdoor area.
- Ensure the tasting bars are well stocked, organized and free of clutter.
- Conduct inventory counts as outlined by the Manager.
- Other duties as assigned by the Manager.
Job Qualifications:
- 19+ years of age
- 2+ years of wine sales or hospitality experience
- Supervisory or management experience in retail/hospitality is an asset
- Excellent interpersonal and communication skills
- Flexible, able to work weekends and holidays
- Physically fit and able to lift 40 lbs
Job Type: Full-time/Seasonal
Please send your resume and cover letter to [email protected].
We offer above industry-standard wages and wine club commissions.