Hospitality Manager (Wine Jobs: Management & Administration)

  Dark Horse Estate Winery Inc. (http://www.darkhorseestatewinery.com)

  Grand Bend, Ontario

Dark Horse Estate Winery is the first estate winery on the shores of Lake Huron in Huron County. As pioneers in this emerging wine region, we’re looking for a bold, experienced Hospitality Manager to lead our hospitality operations - including our restaurant (Danu Cellars) and retail store. This is a full-time leadership role focused on guest satisfaction, team development, and operational excellence.

 

Key Responsibilities

 

•Guest Experience: Ensure warm, memorable service; resolve guest concerns; uphold  premium service standards.

•Staff Management: Hire, train, and lead a high-performing front-of-house team; create effective schedules; support development.

•Operations:Oversee restaurant and retail store operations; maintain health, safety, and cleanliness standards.

•Finance: Manage budgets and forecasts; ensure profitability.

•Sales & Marketing: Drive traffic and retail sales; support wine club growth and 

seasonal promotions.

•Vendor Management: Build relationships with suppliers; manage inventory and purchasing.

•Strategic Planning: Contribute to long-term growth; collaborate with leadership on business strategy.

Qualifications

* 5+ years’ hospitality management experience (winery, restaurant, hotel, or retail)

* WSET Level 1 or equivalent wine knowledge (required)

* Strong leadership, communication, and multitasking skills

* Smart Serve certified - with serving experience

* Budgeting, forecasting, and POS system proficiency

Location: Grand Bend, Ontario

Schedule: Full-Time | Wednesday - Sunday

Benefits: RRSP Matching | Health & Dental | Wine Perks

 

Salary: $60,000 -$80,000/year (based on experience)

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