Junior Technical Office Assistant (Wine Jobs: Management & Administration)

Full Time

  BCWI (http://WineBC.com)

  Kelowna, British Columbia

The British Columbia Wine Institute (BCWI) is currently looking for a talented individual to join our team as Junior Technical Office Assistant and provide marketing and communication online technical and general office support to the team. This is a full-time office position based in Kelowna, British Columbia. In compliance with the government’s continued efforts to minimize the risk and spread of the COVID-19 virus, the successful candidate may be required to work from home.


Duties and Essential Job Functions

CRM system management. Monitor, update and create outgoing communications.

·        SalesForce

o   Act as the system administrator lead, providing support and troubleshooting on issues with the platform

o   Maintain contact data records for the organization, overseeing data cleansing and update initiatives and looking for continuous improvement to increase the functionality and accuracy of the data held within it.

·        Marketing Cloud

o   Develop data extensions

o   Create Cloud pages

o   Create email body communications

o   Develop Journeys

o   Collect and report on analytics i.e., open rates, registrants, click thru rates etc.

o   Learn new and improve current systems and applications within marketing cloud

Online programs support

·        Survey Monkey

o   Create surveys and reports

·        WebinarJam

o   Create webinars as needed

o   Manage testing, link dissemination etc.

·        Zoom

o   Create zoom meetings, surveys etc. as required

·        Flickr and SmugMug

o   Upload and file photos and videos

·        Animoto

o   Create customized videos from photos, video clips and music


Wine BC Explorer app

·        Manage winery logins

·        Add new listings i.e., retail, restaurant, sponsors etc.

·        Create features, lists, routes etc. as requested

·        Web scraping to fill info gaps on listings

·        Analytics

WineBC.com Website support

·        Addition of tracking links as requested

·        Assist with Google Analytics custom reports

Monitoring product inventories

·        Wine inventory

·        Swag inventory

·        Maintaining storage room and locker

Shipping and Receiving

·        Organize and/or re/packaging of all in/out going materials i.e., wine, POS, banners, supplies for events, etc.

·        Handle incoming and outgoing mail

Additional Duties when required


Skills and Qualifications:

1 – 3 years’ work experience in a team environment. Post-secondary education highly regarded.

Notable hands-on experience of CRM systems, preferably SalesForce / Marketing Cloud with a strong technical understanding of all CRM functional areas

Good to excellent understanding of office procedures, including experience with Microsoft Office (Outlook, Word, Excel, PowerPoint, Microsoft Teams).

Experience with online platforms such as Google Analytics, Survey Monkey, WebinarJam, Flickr & SmugMug

Highly organized and efficient, able to adapt to change and manage multiple priority tasks with tight deadlines and limited supervision.

Energetic, people-oriented and a team contributor with a professional demeanor

Physically able to perform duties listed above, including lifting, or moving heavy objects as needed.

Travel at the expense of the BC Wine Institute may be required from time to time.

Who We Are:

For us, being grounded is where it all begins. While our wine regions in British Columbia are distinct, they share rich, bountiful landscapes that deepen the bond between people and this place. Our unique cool-climate terroir provides premium conditions to produce exceptional wine, while the awe-inspiring beauty at every turn is cherished by visitors who arrive from near and far. Our winemakers are down-to-earth, with the grit, experience and refinement to make wines that are a lasting expression of the place where they were grown and crafted. Our wines stimulate the senses, bringing you back to the moment, and back to yourself.

The Wines of British Columbia represent the unique, welcoming and diverse people of our wine industry in British Columbia. We are an authentic voice that expresses the unique qualities of our breathtaking wine regions. Our overarching role is to oversee and represent the main facets of the British Columbia wine industry. These include “Certified 100% BC grape wine” and the “Wine Regions of British Columbia.” These are seen as core branded products or offerings of the Wines of British Columbia Master Brand. We are confident, stimulating, grounded and breathtaking.


How To Apply

Interested candidates should submit their cover letter and resume to info@WineBC.com

We thank all applicants in advance, however, only those selected for an interview will be contacted. No phone calls please.

Closing date: Monday, January 4, 2021 5:00 PM PST

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