Retail and Experience Manager at Sandhill Winery (Wine Jobs: Management & Administration)

Full Time

  Andrew Peller Limited (

  Kelowna, British Columbia

Retail and Experience Manger - Regular Full Time   

Sandhill Winery

Reporting to:  Estate Manager

Kelowna, BC

February 7, 2019 


At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day.

Who We Are

We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking.

We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience.

 We are seeking a highly motivated and experienced Retail and Experience Manager to join our extraordinary Sandhill Team!

Reporting into the Estate Manager, as the Retail and Experience Manageroversees retail and hospitality operations at Sandhill winery. They are responsible for supervising and coaching the retail team to deliver customer experiences that drive our brand building expectations and revenue goals.

We are looking for a teammate with:

  • Post-secondary education in hospitality or business administration.
  • 2-5 years Retail Management experience.
  • Wine knowledge an asset.
  • Proficiency in Microsoft Office programs; with a focus on Word and Excel.
  • Proven people leadership, coaching, listening, communication, supervision, teamwork, and organizational skills.

This teammate will be accountable for:

  • General Management Plans, organizes, directs and controls effective operation of the store and wine tasting experiences by focusing on sales, merchandising, customer service, inventory control, cash reconciliation and administration.
  • Human Resource Management Responsible for recruiting, training, motivating, evaluating and developing the retail and hospitality team. Schedules staff and assigns responsibilities and tasks as appropriate.
  • Communication Makes ongoing communication a priority to retail staff about store policies, functions, events and promotions in the store. Encourages open communication channels between self and staff. Conducts staff meetings as well as attends meetings on behalf of the store.
  • Sales and Merchandising Executes sales and merchandising plans that support brand building and financial objectives. Oversees the merchandising of all products in the store. 
  • Financial Performance/Inventory Management Responsible for adherence to labour budgets, controls store inventory ensuring appropriate inventory levels and accurate tracking, manages inventory reports. Oversees inventory counts and completes month end reports and paperwork.
  • Wine club(s) Ensure the winery is meeting established wine club sales targets thru promotion and sign-up's by retail staff; ensure retail staff fulfill wine club orders.
  • Planning Responsible for the development of internal sales and merchandising plans to achieve financial, educational and brand building objectives. Responsible for the planning and execution of in-store and off-site pouring events that build awareness & drive traffic to the winery. Supports corporate/sales events by scheduling staff and ordering wine.
  • Safety, Security and Cleanliness Responsible for the cleanliness and appearance of the boutique at all times. Ensures that proper opening and closing procedures are followed and that staff practice safe working methods.

 *Please submit a detailed resume outlining your qualifications no later thanFebruary 21, 2019

We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted.  In accordance with the company's "Employment of Relatives Policy" immediate family of employees who currently work for Andrew Peller Limited or any of its subsidiaries are not eligible for (re) hire. In addition, per our "Internal Job Posting Policy"; internal candidates must have been in their current position for one (1) year and their performance must be in good standing. 

Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence.  We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. 

How To Apply

Please apply via:

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