Tasting Room/Hospitality Manager
(Wine Jobs:
Management & Administration)
Full Time
Kelowna,
British Columbia
Tantalus Vineyards is situated on the eastern slopes of the Okanagan Valley and is committed to producing authentic, terroir-driven wines with a focus on Riesling, Pinot Noir and Chardonnay.
We are on the search for a passionate and personable individual to step into the role of Tasting Room/Hospitality Manager to lead our front of house operations. This is a full-time, seasonal position that would run from mid-March to December 29th.
Duties include:
·Supervising and performing hospitality duties including greeting guests, providing tastings and wine education to visitors, and mentoring staff to deliver a high level of service to our guests
·Managing the hiring, orientation, training, development and supervision of all tasting room associates
·Handling the scheduling of the tasting room team
·Day-to-day management of point of sale operations, updating of POS software and retail inventory
·Managing tour operator visits, vineyard/winery tours and VIP visitors and groups
·Assisting with events where applicable and liaising with our event coordinator to ensure seamless transitions from day-to-day operations to events
·Coordinating reservations for on-site guest accommodation
The ideal applicant will have extensive wine knowledge and a passion for wine! Wine education (WSET or ISG) is preferred and previous experience in retail management/supervision is required.
Applicants must be 19 years of age or older and have their Serving It Right Certificate. Please note, any potential candidates must also be able to lift up to 40 lbs and be able to work all applicable holidays.
If you enjoy working with the public and understand that exemplary customer service is the most important part of selling wine, then we would like to hear from you.
CVs accepted at [email protected]. No phone calls please.
1670 Dehart Road
Kelowna, British Columbia V1W 4N6