Wine club & Ecommerce Supervisor (Langley)
(Wine Jobs:
Management & Administration)
Full Time
Langley,
British Columbia
Who we are:
We are an award-winning winery with a strong reputation for producing high accolade wines while providing exceptional hospitality to our guests and staff. We stand out as we are unique having two winery locations; South Langley & Naramata Bench. As we believe service starts with hospitality, we want our guests to have fun, feel valued and cared for, experience warm service while enjoying amazing quality wines. Our small and hospitable winery is committed to creating premium wines that are complex, fllavourful and well balanced, ensuring a wine for every occasion.
Our team have an infectious enthusiasm about our wines that cascades over to our many guests. We are proudly passionate about wine and enjoy having dialogue amongst each other and all those we encounter. We believe that the world of wine is a fun filled and rewarding environment.
​Being a certified Sommelier or Oenophile is not necessary, however we do expect our team to be a passionate expert in Township 7 wines. Let’s have fun and enjoy some amazing wines.
Who you are:
You are passionate about wine supported with completion of WSET level 2 or equivalent. As a pivotal member of an organization, you love working with a team representing your finest skills daily to our valuable customers. You build genuine and authentic connections with all guests and staff, providing exceptional service with every occasion. You foster these relationships because you are an amusing and enthusiastic individual who understands the balance of fun and professionalism in the workplace.
Your experience providing high level service is proven with your strong attention to detail, communication and listening traits being your leading skills. You understand the value of maintaining a CRM system and thrive on sharing your wisdom with your team.
You understand the needs of our guests and demands of the hospitality industry as you are able make yourself available to work weekends, holidays and evenings when necessary. Health and wellness are important to you, you have no concerns having to move and lift cases of wine (up to 35 lbs).
As you appreciate technology, your excitement builds with anticipation in reporting the ecommerce metrics and KPI’s. You have an interest in marketing through social media channels and email marketing. Continuing your education in the world of wine and wine technology is one of your priorities.
Growth Opportunities
- Improve your wine appreciation and education with an amazing staff discount
- Multi-task and manage numerous relationships with a growing wine club and ecommerce portfolio
- Continue to develop the initial skills of leadership: providing feedback, giving recognition, and asking thoughtful questions
- Learn how to maintain work/life balance
-Increase your compensation with being bonused for achieving company goals
Compensation:
- Competitive salary with bonus program
- Employee wine discount
- Education assistance program
- Health benefits
- Flexible schedule
*Must be able to work in Canada*
*Applicants must be fully vaccinated against Covid-19.*