Store Manager (Wine Jobs: Management & Administration)

Full Time

  Metro Liquor (

  Metro Liquor Regina, Saskatchewan







The Store Manager will communicate the strategic direction for the store and lead and manage all facets


of store operations. This includes ordering, administration, managing profitability, head office reporting,


merchandising/stocking, inventory control, staffing, promotions and advertising, customer service and


regulatory compliance/social responsibility. The Store Manager will coach and develop the store team,


leading by example, to provide customer ‘delight’. This is a hands-on position requiring a balance of retail


floor activities, office work and close communication with warehousing and retail operations.


Key Roles and Responsibilities:








• Maintain an entrepreneurial spirit in all day-to-day activities and functions


• Actively assess the local market, paying attention to customer needs, competition and trends


• Drive increasing and sustainable retail and Licensee sales and manage gross margins and pricing



and manage expenses, in consultation with Metro leadership and Licensee sales team



• Achieve all financial targets and key performance indicators established by Metro leadership









• Demonstrate market leadership in effective product displays


• Manage stocking, loading and unloading processes, participating in these activities as required


• In consultation with Metro leadership, display product in organized and effective manner on the



retail floor



• Ensure store is clean, well-organized and well-maintained









• Manage inventory appropriately recognizing seasonality, budget and competitive factors


• Recognize, understand and respond to local product trends


• Manage product portfolio to fulfill customer needs, drive sales and lead the market in specialty






• In consultation with Metro leadership, ensure minimal, industry leading product shrinkage and






• Manage ordering and fulfillment in consultation with Metro leadership and Licensee sales team


• Manage inventory control and reporting









• Establish reputation as Employer of Choice


• Create a team culture characterized by cooperation, proactivity, happy employees and a passion



for our products and customer service



• Manage recruitment, orientation, training, performance management, and compensation


• Communicate openly and effectively


• Foster an environment of operational excellence





• Model excellent customer service and operational excellence for all store employees by being



present on the retail and warehouse floor as often as possible



• Ensure all employees receive comprehensive and ongoing training and coaching




Advertising and Promotions





• Assess local market and determine most effective advertising and promotions


• Develop marketing plan in consultation with Metro leadership


• Manage and implement local marketing and promotions




Customer Service





• Manage all aspects of the store and staffing to excel in and create customer delight


• Ensure expert product knowledge is available in the store at all times


• Build a culture that fosters warm, professional and loyal relationships with our customers and



suppliers and establish reputation with suppliers as Partner of Choice


Regulatory Compliance and Social Responsibility





• Support and ensure employee adherence to all Metro Liquor policies and Saskatchewan Liquor



and Gaming and other government regulations and policies



• Maintain and foster a safe workplace, free of harassment, and characterized by respect,



professionalism and understanding and support for our employees and customers



• Encourage responsible drinking and deny service when appropriate, especially to minors


• Support our local community by working with community partners to participate in community



events and to share our success



$50,000-$65,000 annual salary based on experience.

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