Retail Manager (Wine Jobs: Management & Administration)

Full Time

  Reif Estate Winery (

  Niagara on the Lake, Ontario


Retail Manager-MAT Leave Contract and Potential Permanent (August 2021 to February 2023)


Primary responsibility is to oversee all on-site retail functions at winery location and ensure that every individual that walks through our door receives an exceptional service experience.

Responsible for building a ‘team’ where all members feel welcome and inspired to have a positive attitude and carry out their duties in an efficient and effective manner.


Regular work week Wednesday through Sunday

Fulltime – Approximately 40 hours per week

Two weeks holidays


Daily expectations:

In-store customer service and management and coaching of up to 20 seasonal team members.


Other duties:

Ensure winery property is presented in immaculate condition

Scheduling, planning for high/low time, staff requirements, time off requests, labour hours, events etc.

Tour and event bookings

Orders and receiving new inventory

POS system support including updates and troubleshooting

Tracking sales and team sales as part of rewards program

Responsible for balancing cash deposits at end of day

Motivating and encouraging exceptional customer service from Retail Team

Recruiting and training of new team members

Driving sales and Wine Club membership recruitment

Oversee the scheduling, coordination and execution of tours and tastings

*General duties as requested



Minimum 3 years’ experience managing a retail and/or hospitality team

Retail and/or Tourism or Hospitality experience and/or Education

St. John’s Ambulance representative a plus

Wine knowledge a plus

Must be proficient in Microsoft Office


Follow this button to apply for this job posting

Wine & Restaurant Jobs in Canada. Looking for a job or hiring new employees in the wine & restaurant industry? Wine Jobs Canada - The job site for the wine & restaurant industry throughout Canada. Find ads for jobs in the wine industry, from winemaking to wine sales jobs.

Wine & Hospitality Employers and Recruiters - Attract the best candidates for your employment opportunities. Post your hospitality and wine industry job openings on

Job Seekers - Looking for a job in the wine & hospitality industry? Employers are always looking for talented, energetic people. Find jobs in hospitality and wine including restaurant jobs, hotel jobs, winery jobs, wine sales reps, winemakers, Sommelier jobs and more. Sign up for our free email alert service when new Wine & Hospitality jobs are posted we'll send you an email.