Sales Administrator (Wine Jobs: Management & Administration)

  Konzelmann Estate Winery (http://www.konzelmann.ca)

  Niagara-on-the-Lake, Ontario

Konzelmann Estate Winery is a world-class, family-owned winery nestled in the heart of Niagara-on-the-Lake. Our winemaking legacy dates back to 1893 in Stuttgart, Germany, and since our relocation to Canada in 1984, we’ve proudly stood as the seventh established winery in Ontario.

With over 130 years of tradition and excellence, Konzelmann remains one of Canada’s premier estate wineries—recognized for our commitment to quality, innovation, and hospitality.

We are currently looking for a Sales Administrator to join our team. Reporting to the Director of Sales, this role will play a key part in supporting our outside sales team, managing administrative tasks such as order entry, billing, and shipping, and taking the lead on an in-house sales initiative focused on expanding our licensee sales channel.

This is a full-time, in-person role based at our Niagara-on-the-Lake winery, Monday through Friday from 9:00 a.m. to 5:00 p.m. While rare, occasional evening, weekend, or off-site commitments within Ontario may be required in line with the responsibilities outlined below.

Sales Support & Administration

• Process and manage order entry across multiple channels: Licensee, LCBO/Grocery, Farmers Markets, Duty Free and Export.

• Liaise cross-functionally with logistics, accounting, and customer service to ensure timely fulfillment and client satisfaction.

• Prepare and maintain accurate documentation including quotes, proposals, RFPs/RFQs, and sales submissions.

Customer Engagement & Account Management

• Reach out to all active accounts weekly to entice orders and identify areas of concern & opportunity 

• Provide timely and professional support to existing clients, prospective customers, sales reps, and third-party agencies.

Sales Campaigns & Business Development

• Coordinate and administer fundraising campaigns, ensuring effective planning, tracking, and partner communication.

• Lead in-house sales initiatives to grow the licensee channel, including campaign execution and follow-up.

Successful candidates bring the following qualities & qualifications:

• Self-motivated with exceptional initiative and a goal-oriented, results-driven mindset

• Highly organized, with strong attention to detail and excellent time management skills

• Able to prioritize, multitask, and meet deadlines in a dynamic work environment

• Strong problem-solving and decision-making abilities, with a knack for analyzing information

• Excellent communication skills—both written and spoken English

• Strong interpersonal skills, with the ability to build relationships across teams and with clients

• Computer literate, with proficiency in Microsoft Office and/or Google Workspace

• Comfortable working independently and collaboratively within a team setting

• Previous sales experience is an asset

• Experience in the wine industry and/or restaurant management is considered an asset

• Familiarity with Microsoft Access is a plus

• Smart Serve Certification is required (or must be obtained before start date)

• Must be able to lift 25–30 lbs (e.g., wine cases)

• Training will be provided

Base salary: $45,000 annually, plus commission

Extended health and dental benefits available after probationary period

Employee perks, including in-store discounts and company events

Free on-site parking

Opportunities for professional growth and development within a dynamic team environment

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