Sales Associate (Retail, Tours & Experiences)
(Wine Jobs:
Wine Retail & Sommelier)
Part Time
Niagara on the Lake,
Ontario
#BeExtraordinary
At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day.
Who We Are
We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking.
We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience.
Trius Winery is a Canadian winemaking pioneer that has been crafting fine VQA wines from premium grapes for over 40 years. Nestled between the Niagara Escarpment and Lake Ontario, we harvest our grapes from four Niagara-on-the-Lake appellations to create distinctive varietals that reflect our region's unique taste of place.
We are seeking a Sales Associate to join our Retail & Experience Team at Trius Winery.
Reporting into the Retail & Experience Manager, the Sales Associate focuses on creating memorable guest experiences and is responsible for performing all selling (including Wine Club memberships) and retailing functions within the retail boutique, during guest experiences, and when providing Guest Relations functions/services.
We are looking for a teammate with:
- Demonstrated Guest/Customer service excellence focus
- Postsecondary wine /spirits education an asset
- Experience working with computer-based point of sale systems and handling cash an assetSmart Serve Certification
- Ability to recognize when guests and team members would benefit from support and assistance, contributing to others' initiatives without having to be asked
- First Aid certification an asset
This teammate will be accountable for:
- Achieves/exceeds assigned Wine Club membership targets
- Maximizes revenues per guest transaction (including upselling) via a solid understanding of
- property wines / property spirits / accessories / experiences / Wine Club membership benefits / events
- all Estate Wine Group properties and Andrew Peller Limited Wine Shop locationsFacilitates guided tour and tasting experiences for property guests
- Assists with processing guest sales (via POS system) and with Guest Relations bookings/reservations (via internal reservations systems) when required
- Understands and adheres to retail inventory control procedures (receiving, ordering, promotions, stocking, experience writeoffs); participates in monthly retail inventory process
- Follows safe work procedures/practices; reports any unsafe working conditions/hazards to assigned Manager on Duty
- Responsible for ensuring the cleanliness and safety of the store product/tour route/experience locations at all times
We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted.
Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment.
How To Apply
To apply to this job position, please visit our company website at
https://andrewpeller.prevueaps.com/jobs/169978-56219.html