Experience Manager (Wine Jobs: Sales & Marketing)

Full Time

  Blasted Church Vineyards (http://blastedchurch.com)

  Okanagan Falls, British Columbia

Blasted Church is one of the Okanagan Valley's most recognized and respected wineries. Our work environment is highly entrepreneurial, empowered, and customer driven. We are significantly enhancing the use of our indoor and outdoor tasting areas, poolside location and Experience Centre to elevate our consumer experience to match the world class wines we produce.

We are seeking a results-oriented Experience Manager to join our hospitality team in Okanagan Falls, BC. The position reports to the General Manager, and has these expectations:

 

·         Facility preparation and operation

·    Organize and coordinate events to ensure maximum efficiency

·         Hire, schedule, supervise and evaluate staff

·      Manage all contracted, out-sourced resources

·         Manage all food offerings

·      Ensure supplies and equipment are adequate in quantity and quality

· Contribute to social media content and promotions

·       Liaison with VIP accounts

·      Handle customer complaints when necessary

· Assume responsibility of budgeting and monitoring expenses

·    Enforce adherence to quality standards and regulations

·  Ensure all records are kept properly and consistently

·   Review and prepare event and monthly reports

 

Requirements

·         Proven experience as hospitality manager

·         Hands-on experience in customer service or sales

·       Solid understanding of hospitality procedures and best practices

·        Excellent organizational and leadership skills

·     Outstanding communication and interpersonal skills

·         Problem-solving aptitude

 

 

Wage is negotiable, competitive, and commensurate with experience.

Applications will be accepted until January 31, 2022.

Position to commence March 1, 2022.

Only successful candidates will be contacted for interviews.

Please forward a comprehensive resume to [email protected].

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