Wild Goose Winery Estate & Hospitality Manager (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Burrowing Owl Vineyards Ltd. (http://www.burrowingowlwine.ca)

  Okanagan Falls, British Columbia

Wild Goose Winery, nestled in the heart of Okanagan Falls, is seeking a passionate and experienced Estate & Hospitality Manager (Successor) to join our team.

With our current Manager set to retire at the end of 2025, this role presents a unique opportunity for a hospitality leader to train alongside them during the 2025 season and step fully into the position in 2026.

This is a hands-on leadership role responsible for overseeing the day-to-day management of our estate grounds and delivering an exceptional guest experience across our tasting room, bistro patio, picnic area, and guest house. It requires strong team leadership, a guest-first mindset, operational excellence, and alignment with our brand values.

Schedule Overview:

 

  • 2025 Season: Approx. 24–30 hours per week based on operational needs.

  • Starting 2026: Seasonal full-time schedule

    • Part-time: December 1 – March 31, with 6 weeks off during annual closure (Dec 15 – Jan 31)

    • Full-time: April 1 – November 30

Key Responsibilities:

  • Estate & Facilities Oversight: Manage maintenance and presentation of the tasting room, patio, picnic area, landscaping, and guest house; ensure safety compliance.

  • Guest Experience Leadership: Lead the hospitality team to deliver exceptional service and engaging winery experiences.

  • Daily Operations: Oversee staffing, scheduling, and execution of tastings, tours, and private functions.

  • Charcuterie Program: Develop and maintain a seasonal food program in collaboration with Burrowing Owl’s culinary team.

  • Wine Sales & Club Growth: Support sales and membership through relationship-driven service and storytelling.

  • Team Leadership: Recruit, train, and mentor staff while fostering a positive and professional workplace culture.

  • Sales & Merchandising: Manage retail displays, inventory, and staff training; analyze sales data to drive performance.

  • Customer Relationship Management: Cultivate strong connections with guests, wine club members, and VIPs; respond to feedback professionally.

  • Event Management: Plan and execute winery events and private functions in partnership with marketing and culinary teams; lead on-site event coordination.

$25-$27/hr plus extended health benefits

How To Apply

Please send resume to: [email protected]

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