Wine Club Manager
(Wine Jobs:
Wine Retail & Sommelier)
Full Time
Okanagan Falls,
British Columbia
Noble Ridge is a 25-acre estate sustainable vineyard and winery located in Okanagan Falls, in the heart of the Okanagan Valley, British Columbia. We are currently seeking a highly motivated and dedicated full-time Wine Club Manager. Reporting to the Director of Sales and Hospitality, the successful candidate will have a golden opportunity to assist in leading the Hospitality team. This role is perfectly suited for a self-starting individual that will take pride in our team success and is ready to be a difference maker.
Duties include:
§ Email correspondence
§ Database management
§ Club sign-ups
§ Phone calls
§ Assisting with the prep and shipment of Direct to Consumer order and subscription shipments
§ Educating and selling our award-winning portfolio of wines to consumers
§ Promoting and selling Wine Club memberships
§ Handling transactions as set by procedures
§ Organizing, scheduling, and conducting select tastings
Tasting room coverage and assistance for Club Member pickups and sales:
§ Welcoming guests and providing them with an exceptional tasting experience.
§ Speaking knowledgeably about Noble Ridge vineyards, varietals, history, and products.
§ Working with the Commerce 7 POS.
§ Keeping the Tasting Room clean and tidy.
§ Communicating professionally with your colleagues.
Qualifications:
§ Over 19 years old
§ Excellent written and verbal communication skills
§ Very organized with excellent time management skills and able to focus on details
§ Strong computer skills – good working knowledge of Microsoft Office and proficient in excel
§ Have excellent interpersonal skills and function well in a team-oriented environment
§ Prior experience in hospitality and/or sales
§ Excellent multi-tasking skills
§ WSET experience is an asset
$40,000 - $50,000 depending on experience