Brand Ambassador (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Phantom Creek Estate (

  Oliver, British Columbia





We are currently recruiting for Brand Ambassadors to join our team for our 2021 season. This hourly position will be based in the winery on Black Sage Road in Oliver, British Columbia. Reporting to the Tasting Room Manager, this role will execute our private, memorable guest and VIP tours, experiences and tasting.



  • Lead private, high-end/memorable guest experiences that translate into wine sales
  • Provide exceptional hospitality that translates into wine sales; lead public tours and other guest experiences as assigned
  • Describes our wines, winemaking techniques, and winery history while providing a consistent Brand message to our guests
  • Coordinate guest experiences using reservation management software as well as managing reservation inquiries and questions
  • Assist with special events such as private dinners or media tastings
  • Embrace and demonstrate PCE’s Core Values of Care, Authenticity, Refinement, and Excellence
  • Setting up and cleaning up daily operations and special events, including washing and polishing all glassware
  • Representing PCE at external winery events when needed  


  • Completion of WSET Level 2 or higher, or equivalent
  • Minimum of 1-2 years wine industry experience (including restaurant; sommelier experience an asset
  • Demonstrated experience and skill providing outstanding hospitality with attention to detail
  • A proven communicator who excels at entertaining/educating groups of guests
  • Available to work evenings, weekends and holidays
  • Experience using Winedirect or Commerce 7 is an asset
  • Familiar with reservation software is an asset
  • Demonstrated excellent verbal, interpersonal and customer service skills


How To Apply

To apply, please send your cover letter and resume [email protected]

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