Retail Manager (Wine Jobs: Management & Administration)

Full Time

  Tinhorn Creek Vineyards (

  Oliver, British Columbia


At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day. 

Who We Are

We are Canada's largest and oldest wine companies with a rich heritage in quality winemaking.

We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience.


We are currently recruiting for a passionate Retail Manager to join our teammates at Tinhorn Creek Vineyards. Tinhorn Creek Vineyards is one of the Okanagan's most innovative and environmentally sustainable estate wineries with an extensive health and safety program. We are a 450-ton winery in the heart of the South Okanagan wine region, with vineyards on both the Golden Mile Bench and the Black Sage Bench. We produce roughly 50:50 white and red, and our two unique vineyard sites allow us to grow both Bordeaux and Burgundy varietals in addition to a dash of Syrah and Gewurztraminer.  We employ a basic and natural wine making approach and have a small but skilled team you would enjoy working with.

We offer a variety of tasting experiences, ensuring high quality guest experiences that promote brand image. As the Retail Manager, your role includes managing and executing best in class revenue driving strategies (wine and merchandise); supporting various events; as well leadership of tasting room teammates.

We are looking for a Retail Manager with:

  • Post Secondary education in business, hospitality or related field, combined with 2-4 years retail supervisory experience preferably in a Hospitality/Tourism or luxury retail environment
  • WSET or ISG/CAPS or CMS certification
  • A passion for the Okanagan wine industry
  • Exceptional communication skills both verbal and non-verbal; proven organizational skills and the ability to work under pressure and in very fast paced environments
  • Technical savvy; knowledge & experience of inventory system (Oracle), POS system (Wine Direct), scheduling (DayForce) and MS Office suite
  • Ability to be a brand ambassador and convey our message with genuine pride

Teammates will be accountable for: 

  • Consistently demonstrating service excellence to all visitors and managing all customer inquiries
  • Driving monthly sales targets for wine, Wine Club memberships and seasonal accessories
  • Leadership and management of tasting room teammates including; but not limited to: full recruitment cycle, training & development, performance management; developing and implementing schedules
  • Supporting the execution of tours and events, as well providing on-floor support to tasting room teammates
  • Retail merchandising of seasonal decor, in addition developing and communicating product knowledge to teammates regarding property's wines, wine accessories and experiences
  • Managing monthly inventory process and supporting annual retail wine forecasting.
  • Safety, Security, Cleanliness ensuring superior cleanliness and appearance of the retail and storage areas; managing maintenance of retail equipment and fixtures
  • Safe work procedures/practices; reporting unsafe working conditions to Estate Manager with corrective action recommendations
  • Participates in the Health & Safety Committee meetings

*Please submit a detailed resume outlining your qualifications no later than February 28, 2020.

 We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted.  

Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence.  We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. 

How To Apply

To Apply, Please Visit:

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