Tasting Room Associate (Wine Jobs: Wine Retail & Sommelier)

  Stoneboat Vineyards (http://StoneboatVineyards.com)

  Oliver, British Columbia

At Stoneboat Vineyards we are looking for vibrant, motivated and passioate individuals to work at the winery.  A right fit employee will be motivated to provide welcoming service and facilitate wine sales.  We offer our team an opportunity to make a living wage and are happy to discuss pay with all applicants.  

Job Responsibilities 

• Reporting to the General Manager, the Assistant Manager, and the Supervisors.
• Provide exceptional hospitality that translates into wine sales; lead public and private, tours and tastings as well as other guest experiences as assigned.
• Describe our wines, winemaking, and history.
• Meet wine club sales targets
• Provide consistent brand messaging to guests
• Facilitate checkout experience for guests using the POS system
• Assist with set-up of all tastings.
• Cleaning and organizing of all spaces including tasting rooms, storage rooms and washrooms.
• Coordinate guest experiences using reservation management software as well as managing reservation inquiries and questions.
• Assist with special events such as private dinners, media tastings and other.
• Embrace and demonstrate Stoneboat Vineyards’ Core Values of authenticity, hard work, passion, fun and being respectful.
• Ensure POS cash outs are balanced, accurate and signed at the end of shift
• Setting up and cleaning up daily operations and special events, including washing and polishing all glassware
• Representing Stoneboat Vineyards at external winery events when needed
• Maintaining a professional work environment.
• Working professionally as part of the team including managing relationships with collogues, guests and stake holders
• Other tasks as assigned.

Job Qualifications

• WSET Level 1 or higher, preferred and willing to train good candidates
• Wine industry experience preferred (including restaurant; sommelier experience an asset)
• Demonstrated experience and skill providing outstanding hospitality with attention to detail.
• A proven communicator who excels at entertaining/educating groups of guests.
• Available to work evenings, weekend and holidays
• Experience using Wine Direct, and/or Tock is an asset
• Demonstrated excellent verbal, interpersonal and customer service skills
• Proven ability to effectively communicate with diverse client groups of varying sizes
• Able to stand and/or walk for long periods and lift to 40 lbs.