Winery Supervisor (Wine Jobs: Wine Retail & Sommelier)

  Stoneboat Vineyards (http://StoneboatVineyards.com)

  Oliver, British Columbia

Stoneboat Vineyards is a divers and fast-growing winery. We are excited to find team who want to grow with the estate as we launch new projects and build out our brands.  The right fit individual will have a desire for growth and development.

 

Supervisor – Stoneboat Vineyards

Job Responsibilities

•    Reporting to the General Manager, the Supervisor will lead the team of Brand Ambassadors on shift.

•    They will assist and coach other team members to help them achieve their potential.

•    They will lead private, memorable guest experiences that translate into wine sales

•    Provide exceptional hospitality that translates into wine sales; lead public tours and other guest experiences as assigned

•    Describes our wines, winemaking techniques, and winery history

•    Meet wine club sales targets

•    Provide consistent brand messaging to guests

•    Facilitate checkout experience for guests using the POS system

•    Assist with set-up and cleaning VIP rooms, including glasses

•    Coordinate guest experiences using reservation management software as well as managing reservation inquiries and questions

•    Assist with special events such as private dinners or media tastings

•    Embrace and demonstrate VC’s Core Values of authenticity, hard work, passion, fun and being respectful.

•    Ensure POS cash outs are balanced, accurate and signed at the end of shift

•    Setting up and cleaning up daily operations and special events, including washing and polishing all glassware

•    Representing VC at external winery events when needed

•    Maintaining a professional work environment including basic cleaning of the facilities

•    Other tasks as assigned

 

Job Qualifications

• WSET Level 1 or higher, preferred and willing to train good candidates

• 1-2 years wine industry experience preferred (including restaurant; sommelier experience an asset)

• Demonstrated experience and skill providing outstanding hospitality with attention to detail.

• A proven communicator who excels at entertaining/educating groups of guests.

• Available to work evenings, weekend and holidays

• Experience using Wine Direct, and/or Tock is an asset

• Demonstrated excellent verbal, interpersonal and customer service skills

• Proven ability to effectively communicate with diverse client groups of varying sizes

• Able to stand and/or walk for long periods and lift to 40 lbs.

Stoneboat Vineyards is excited to offer a living wage for all our team. In addition to the living wage the compensation package for this roll includes commissions and gratuities.

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