Job Status: Filled

Assistant Wine Shop Manager (Wine Jobs: Management & Administration)

Full Time

  Fitzpatrick Family Vineyards (http://www.fitzwine.com)

  Peachland, British Columbia

Fitzpatrick Family Vineyards is located at the historic Greata Ranch property, situated between Peachland and Summerland. We specialize in sparkling wine and aromatic whites from our 30-acre property. 

The goal at Fitzpatrick is to define the culture of sparkling wine in the Okanagan Valley through site-revealing wines of international stature and providing remarkable hospitality experiences. 

Responsibilities:

·         Assisting the Wine Shop & Wine Club Manager with the daily operations of the wine shop and wine club.

·         Responsible for the supervision and leadership of the Experience Makers (tasting room staff).

·         Organize, set up, and aid in or conduct tours and tastings, lead VIP tours and tastings.

·         Open the wine shop and ensure staff is aware of the daily appointments and flow for the day.

·         Encourage Experience Makers to meet sales targets and promote incentive programs.

·         Ensure staff are informed, up-to-date and carry a strong knowledge of our wines and tastings.

·         Ensure that staff provide remarkable guest experiences.

·         Build brand loyalty by recognizing repeat guests and creating reasons to come back regularly.

·         Assist with inventory counts.

·         Assist with off-site events and tastings as required.

·         Assist with on-site weddings and events.

·         Assist in maintaining the highest standards for wine shop appearance, guest services and staff commitments.

·         Close the wine shop, fill out the daily report and manage cash counts.

·         Duties as assigned by the Wine Shop and Wine Club Manager

Position Requirements:

·         3 years’ experience in Hospitality.

·         3 years’ experience in the wine industry and strong wine knowledge.

·         Strong leadership and training skills.

·         Strong aptitude with Microsoft programs (Word & Excel).

·         Previous experience with Tock, Wine Direct and Touch Bistro considered an asset.

·         Valid ‘Serving it Right’ certificate.

·         WSET or ISG certificate an asset.

·         Required to use stairs, repetitive lifting up to 40-pound wine boxes and stand for extended periods.

·         Must have a flexible schedule, including working weekends and holidays to maintain the efficient operation of the wine shop. Days off are Tuesday and Wednesday during peak season.

·         Role starts in March and ends in late November. 

Compensation:

Competitive, based on experience.

Gratuities, which are prorated to hours worked on the floor, typically $3 - $4 an hour, and in peak season $7 - $10.

Generous staff discount on all wine, merchandise, and in 19Bistro.

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