Customer Service Representative
(Wine Jobs:
Management & Administration)
Full Time
Penticton,
British Columbia
JOB DESCRIPTION
Customer Service Representative
- Managing winery, distillery, and brewery accounts.
- Identifying customers’ needs and providing knowledgeable input and solutions.
- Communication management regarding product quotes for customers and invoicing.
- Being up to date with new printed products and their composition.
- Be organized and detail-oriented with strong analytical skills and the ability to multi-task and adapt.
- Have good people skills and the ability to interact with the public through email, telephone and in person.
- Candidates must demonstrate examples of being self-motivated and possess strong organizational skills and the ability to work without direct supervision.
- Ability to manage time, creating an efficient daily schedule.
ADDITIONAL SKILLS and EDUCATION
- Must have a good command of the English language and be able to write in full grammatical sentences.
- Must have a very good understanding of Colour theory, including explaining any design elements to customers.
- Excellent proofreading skills.
- Computer literacy with print management software
- Must possess a positive attitude and exhibit great customer service.
- Effective and strong interpersonal skills
We offer a compensation package including salary ($40,000 - $60,000/yr) and full company paid benefits.
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