Customer Service Representative (Wine Jobs: Management & Administration)

Full Time

  Okanagan Label and Print (

  Penticton, British Columbia



Customer Service Representative  

  • Managing winery, distillery, and brewery accounts.
  • Identifying customers’ needs and providing knowledgeable input and solutions.
  • Communication management regarding product quotes for customers and invoicing.
  • Being up to date with new printed products and their composition.
  • Be organized and detail-oriented with strong analytical skills and the ability to multi-task and adapt.
  • Have good people skills and the ability to interact with the public through email, telephone and in person.
  • Candidates must demonstrate examples of being self-motivated and possess strong organizational skills and the ability to work without direct supervision.
  • Ability to manage time, creating an efficient daily schedule.



  • Must have a good command of the English language and be able to write in full grammatical sentences.
  • Must have a very good understanding of Colour theory, including explaining any design elements to customers.
  • Excellent proofreading skills.
  • Computer literacy with print management software 
  • Must possess a positive attitude and exhibit great customer service.
  • Effective and strong interpersonal skills



We offer a compensation package including salary ($40,000 - $60,000/yr) and full company paid benefits.

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